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View Full Version : ** MERGED ** Brand New Service status page!


badnbusy
15-04-2004, 14:03
Just been over to the ntl status page. Have you seen it? It's certainly changed! what do you think?

http://www.ntl-isp.ntl.com/lookup/default.asp

bigitup_j
15-04-2004, 14:03
Ntl have updated their service status page - excellent improvement!! more details and far better layout
NEW Status page (http://www.ntl-isp.ntl.com/ServiceStatus/ServiceStatus.aspx)
same website, but much better

well done ntl! :)

(beaten to it, but a few seconds!!) :Yikes:

altis
15-04-2004, 14:09
..looks good but it's not happy if I try a different month!

Nemesis
15-04-2004, 14:10
LOL, select April 2004 Broadband

It can't find anything, and yet it showed you two items before :erm:

bigitup_j
15-04-2004, 14:12
maybe telephone and tv status will be added...

(200 posts - took long enough!) :D

Neil
15-04-2004, 14:20
LOL, select April 2004 Broadband

It can't find anything, and yet it showed you two items before :erm:

No faults found for 'Broadband' and April 2004

orangebird
15-04-2004, 14:24
What nemmy means is when you first enter the page, it shows two faults for april, however, if you go to the top right hand corner and select april 2004 & broadband, it brings up no faults.... :confused:

Nemesis
15-04-2004, 14:25
What nemmy means is when you first enter the page, it shows two faults for april, however, if you go to the top right hand corner and select april 2004 & broadband, it brings up no faults.... :confused:
Thank you :D ... I knew what I meant :tu:

altis
15-04-2004, 14:33
I get this:Server Error in '/ServiceStatus' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".




<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.




<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

orangebird
15-04-2004, 14:36
I get this:
?? works for me! :shrug:

Enterian
15-04-2004, 14:39
LOL - There's a User Community link at the bottom which goes to www.nthellworld.com (http://www.nthellworld.com) :rolleyes:

Neil
15-04-2004, 14:42
LOL - There's a User Community link at the bottom which goes to www.nthellworld.com (http://www.nthellworld.com) :rolleyes:

*Sigh*.......

[Edit]-Left hand.....right hand........:dozey:

Nemesis
15-04-2004, 14:46
LOL - There's a User Community link at the bottom which goes to www.nthellworld.com (http://www.nthellworld.com/) :rolleyes:
All in all it's a well thought out and thoroughly tested New addition to the Customer :erm: :rolleyes: :dozey: :D

Neil
15-04-2004, 14:51
All in all it's a well thought out and thoroughly tested New addition to the Customer :erm: :rolleyes: :dozey: :D

As per usual I'm afraid......

*Waits for OB* :erm:

orangebird
15-04-2004, 15:02
As per usual I'm afraid......

*Waits for OB* :erm:


I thought it was quite funny actually..... :D

Neil
15-04-2004, 15:06
I thought it was quite funny actually..... :D

Really?

I thought it was pathetic, & totally summed up ntl myself....:angel:

Nemesis
15-04-2004, 15:09
/* Sits down and gets out the popcorn */

Stuartbe
15-04-2004, 15:10
/* Sits down and gets out the popcorn */

Salted please and get me a large bucket of cocacola :D

orangebird
15-04-2004, 15:12
Really?

I thought it was pathetic, & totally summed up ntl myself....:angel:


That too. :D

Well, some aspects of ntl anyhow. My dept runs like clockwork and is always perfect. :angel:

Nemesis
15-04-2004, 15:12
/* Gets up and walks away dissapointed */

orangebird
15-04-2004, 15:18
/* Gets up and walks away dissapointed */


:LOL:

Stuart, can I have some of your popcorn now you won't be needing it? ;)

cookie_365
15-04-2004, 15:28
Looks good. For maximum ease of use they could post the notices up before they happen, rather than after .....

orangebird
15-04-2004, 15:32
Looks good. For maximum ease of use they could post the notices up before they happen, rather than after .....


I don't think there's been a crystal ball invented to predict faults and unplanned outages yet.....

Stuartbe
15-04-2004, 15:34
:LOL:

Stuart, can I have some of your popcorn now you won't be needing it? ;)

Sorry OB I have eaten it all :D

orangebird
15-04-2004, 15:36
Sorry OB I have eaten it all :D
:bigcry: :Peace:

Stuartbe
15-04-2004, 15:38
:bigcry: :Peace:

:hugs: :sorry: I have some M&M's - here you go :)

I think that cookie_365 was talking about planned outages or servicing ;)

Neil
15-04-2004, 15:39
That too. :D

Well, some aspects of ntl anyhow. My dept runs like clockwork and is always perfect. :angel:

It does at your level & below you, but we both know that's not the case above you though.....;)

[Edit]-That must also why you used to work every hour that God sent too........:afire:

Nemesis
15-04-2004, 15:39
:hugs: :sorry: I have some M&M's - here you go :)

I think that cookie_365 was talking about planned outages or servicing ;)
Hmmm :notopic: :notopic:

Stuartbe
15-04-2004, 15:41
Hmmm :notopic: :notopic:

Only 50% though :D

Personaly I think the new page looks great... Its only as good as the information thats on it though !

Nemesis
15-04-2004, 15:51
...erm ... If you do a View Source on the page ... the two entries appear in the source text .... is this right ???

<DIV align="center">
<table cellspacing="0" align="Center" rules="all" border="1" id="dgServiceStatus" style="height:76px;border-collapse:collapse;">

<tr nowrap="nowrap" align="Left" valign="Top" style="color:White;background-color:#660099;font-family:Arial;font-size:10pt;font-weight:bold;">

<td>Status</td>
<td style="width:100px;">Type</td>
<td style="width:80px;">Location</td>
<td style="width:200px;">Issue</td>
<td style="width:70px;">Posted</td>
<td>Resolved</td>
<td style="width:65px;">Duration</td>
<td nowrap="nowrap">Last Updated</td>
</tr>
<tr nowrap="nowrap" align="Left" valign="Top" ONMOUSEOVER="this.style.backgroundColor='#9900cc';this.style.co lor='#FFFFFF'" ONCLICK="javascript:window.open('ServiceDetails.aspx?FaultI D=1', null, 'status=yes, resizable=yes, toolbar=no, scrollbars=yes, menubar=no, width=520, location=no');" ONMOUSEOUT="this.style.backgroundColor='#cc99ff';this.style.co lor='#000000'" style="background-color:#CC99FF;font-family:Arial;font-size:10pt;CURSOR:HAND">

<td title="Fault ID = 1" nowrap="nowrap" align="Center">
<IMG height="15" src='images/purple.gif' > </td>
<td title="Fault ID = 1" nowrap="nowrap">Connection</td>
<td title="Fault ID = 1" nowrap="nowrap">All</td>
<td title="Fault ID = 1" nowrap="nowrap">Planned Maintanence</td>
<td title="Fault ID = 1" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">15 Apr 07:58</td>
<td title="Fault ID = 1" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">&nbsp;</td>
<td title="Fault ID = 1" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">Ongoing</td>
<td title="Fault ID = 1" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">15 Apr 13:45</td>
</tr>
<tr nowrap="nowrap" align="Left" valign="Top" ONMOUSEOVER="this.style.backgroundColor='#9900cc';this.style.co lor='#FFFFFF'" ONCLICK="javascript:window.open('ServiceDetails.aspx?FaultI D=2', null, 'status=yes, resizable=yes, toolbar=no, scrollbars=yes, menubar=no, width=520, location=no');" ONMOUSEOUT="this.style.backgroundColor='#ccccff';this.style.co lor='#000000'" style="background-color:#CCCCFF;font-family:Arial;font-size:10pt;CURSOR:HAND">

<td title="Fault ID = 2" nowrap="nowrap" align="Center">
<IMG height="15" src='images/green.gif' > </td>
<td title="Fault ID = 2" nowrap="nowrap">Connection</td>
<td title="Fault ID = 2" nowrap="nowrap">Lewisham</td>
<td title="Fault ID = 2" nowrap="nowrap">Broadband Internet loss o...</td>
<td title="Fault ID = 2" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">15 Apr 13:05</td>
<td title="Fault ID = 2" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">15 Apr 13:28</td>
<td title="Fault ID = 2" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">0d 0h 23m</td>
<td title="Fault ID = 2" nowrap="nowrap" style="font-family:Arial;font-size:9pt;">15 Apr 13:28</td>
</tr>
<tr nowrap="nowrap" align="Center" style="font-family:Tahoma;font-size:Smaller;">
<td colspan="11"><span>1</span></td>
</tr>
</table>
</DIV>

Stuartbe
15-04-2004, 15:52
...erm ... If you do a View Source on the page ... the two entries appear in the source text .... is this right ???

:Yikes: You are right !!!!

Perhaps its just a test page ! :confused:

Graham F
15-04-2004, 16:00
why would a test page take over the old page then if its just a test?!? :confused:

badnbusy
17-04-2004, 15:14
why would a test page take over the old page then if its just a test?!? :confused:

Cos sometimes you have to test it in the real world?

MikeyB
17-04-2004, 21:25
...erm ... If you do a View Source on the page ... the two entries appear in the source text .... is this right ???
<snip>
I would say yeah thats right.
You will see the code for what you see on the screen, and I guess there were two entries listed.
That is the code for two rows in the table.

There are two entries on there now, but different, so still two entries when you view source, but with the different text in.

ntl customer
18-04-2004, 01:10
What's all this stuff at the top for?

<form name="Form1" method="post" action="ServiceStatus.aspx" id="Form1">
<input type="hidden" name="__EVENTTARGET" value="" />
<input type="hidden" name="__EVENTARGUMENT" value="" />
<input type="hidden" name="__VIEWSTATE" value="dDwtODYyNzQ2OTk7dDw7bDxpPDA+O2k8MT47PjtsPHQ8O2w8aT wxNT47aTwxNz47aTwxOT47aTwyMT47PjtsPHQ8cDxsPGlubmVy aHRtbDs+O2w8MTggQXByIDIwMDQgMDE6MTA7Pj47Oz47dDxwPH A8bDxWaXNpYmxlOz47bDxvPGY+Oz4+Oz47Oz47dDxwPHA8bDxU ZXh0Oz47bDxSZXN1bHRzIGZvciAnQnJvYWRiYW5kJyBhbmQgQX ByaWwgMjAwNDs+Pjs+Ozs+O3Q8QDA8cDxwPGw8Q3VycmVudFBh Z2VJbmRleDtfIUl0ZW1Db3VudDtfIURhdGFTb3VyY2VJdGVtQ2 91bnQ7RGF0YUtleXM7UGFnZUNvdW50Oz47bDxpPDA+O2k8Mj47 aTwyPjtsPD47aTwxPjs+Pjs+Ozs7Ozs7Ozs7Oz47bDxpPDA+Oz 47bDx0PDtsPGk8Mj47aTwzPjs+O2w8dDxwPDtwPGw8T05NT1VT RU9WRVI7U1RZTEU7T05DTElDSztPTk1PVVNFT1VUOz47bDx0aG lzLnN0eWxlLmJhY2tncm91bmRDb2xvcj0nIzk5MDBjYydcO3Ro aXMuc3R5bGUuY29sb3I9JyNGRkZGRkYnO0NVUlNPUjpIQU5EO2 phdmFzY3JpcHQ6d2luZG93Lm9wZW4oJ1NlcnZpY2VEZXRhaWxz LmFzcHg/RmF1bHRJRD0xJywgbnVsbCwgJ3N0YXR1cz15ZXMsIHJlc2l6YW JsZT15ZXMsIHRvb2xiYXI9bm8sIHNjcm9sbGJhcnM9eWVzLCBt ZW51YmFyPW5vLCB3aWR0aD01MjAsIGxvY2F0aW9uPW5vJylcOz t0aGlzLnN0eWxlLmJhY2tncm91bmRDb2xvcj0nI2NjOTlmZidc O3RoaXMuc3R5bGUuY29sb3I9JyMwMDAwMDAnOz4+PjtsPGk8MD 47aTwxPjtpPDI+O2k8Mz47aTw0PjtpPDU+O2k8Nj47aTw3Pjtp PDg+O2k8OT47aTwxMD47PjtsPHQ8cDxwPGw8VGV4dDtUb29sVG lwOz47bDwxO0ZhdWx0IElEID0gMTs+Pjs+Ozs+O3Q8cDxwPGw8 VGV4dDtUb29sVGlwOz47bDxcPElNRyBoZWlnaHQ9IjE1IiBzcm M9J2ltYWdlcy9wdXJwbGUuZ2lmJyBcPiA7RmF1bHQgSUQgPSAx Oz4+Oz47Oz47dDxwPHA8bDxUZXh0O1Rvb2xUaXA7PjtsPENvbm 5lY3Rpb247RmF1bHQgSUQgPSAxOz4+Oz47Oz47dDxwPHA8bDxU ZXh0O1Rvb2xUaXA7PjtsPEFsbDtGYXVsdCBJRCA9IDE7Pj47Pj s7Pjt0PHA8cDxsPFRleHQ7VG9vbFRpcDs+O2w8UGxhbm5lZCBN YWludGFuZW5jZTtGYXVsdCBJRCA9IDE7Pj47Pjs7Pjt0PHA8cD xsPFRleHQ7VG9vbFRpcDs+O2w8MTUgQXByIDA3OjU4O0ZhdWx0 IElEID0gMTs+Pjs+Ozs+O3Q8cDxwPGw8VGV4dDtUb29sVGlwOz 47bDwmbmJzcFw7O0ZhdWx0IElEID0gMTs+Pjs+Ozs+O3Q8cDxw PGw8VGV4dDtUb29sVGlwOz47bDxPbmdvaW5nO0ZhdWx0IElEID 0gMTs+Pjs+Ozs+O3Q8cDxwPGw8VGV4dDtUb29sVGlwOz47bDwx NSBBcHIgMTM6NDU7RmF1bHQgSUQgPSAxOz4+Oz47Oz47dDxwPH A8bDxUZXh0O1Rvb2xUaXA7PjtsPDQvMTUvMjAwNCA3OjU4OjA4 IEFNO0ZhdWx0IElEID0gMTs+Pjs+Ozs+O3Q8cDxwPGw8VGV4dD tUb29sVGlwOz47bDwmbmJzcFw7O0ZhdWx0IElEID0gMTs+Pjs+ Ozs+Oz4+O3Q8cDw7cDxsPE9OTU9VU0VPVkVSO1NUWUxFO09OQ0 xJQ0s7T05NT1VTRU9VVDs+O2w8dGhpcy5zdHlsZS5iYWNrZ3Jv dW5kQ29sb3I9JyM5OTAwY2MnXDt0aGlzLnN0eWxlLmNvbG9yPS cjRkZGRkZGJztDVVJTT1I6SEFORDtqYXZhc2NyaXB0OndpbmRv dy5vcGVuKCdTZXJ2aWNlRGV0YWlscy5hc3B4P0ZhdWx0SUQ9My csIG51bGwsICdzdGF0dXM9eWVzLCByZXNpemFibGU9eWVzLCB0 b29sYmFyPW5vLCBzY3JvbGxiYXJzPXllcywgbWVudWJhcj1uby wgd2lkdGg9NTIwLCBsb2NhdGlvbj1ubycpXDs7dGhpcy5zdHls ZS5iYWNrZ3JvdW5kQ29sb3I9JyNjY2NjZmYnXDt0aGlzLnN0eW xlLmNvbG9yPScjMDAwMDAwJzs+Pj47bDxpPDA+O2k8MT47aTwy PjtpPDM+O2k8ND47aTw1PjtpPDY+O2k8Nz47aTw4PjtpPDk+O2 k8MTA+Oz47bDx0PHA8cDxsPFRleHQ7VG9vbFRpcDs+O2w8MztG YXVsdCBJRCA9IDM7Pj47Pjs7Pjt0PHA8cDxsPFRleHQ7VG9vbF RpcDs+O2w8XDxJTUcgaGVpZ2h0PSIxNSIgc3JjPSdpbWFnZXMv Z3JlZW4uZ2lmJyBcPiA7RmF1bHQgSUQgPSAzOz4+Oz47Oz47dD xwPHA8bDxUZXh0O1Rvb2xUaXA7PjtsPFJlZ2lzdHJhdGlvbjtG YXVsdCBJRCA9IDM7Pj47Pjs7Pjt0PHA8cDxsPFRleHQ7VG9vbF RpcDs+O2w8QWxsO0ZhdWx0IElEID0gMzs+Pjs+Ozs+O3Q8cDxw PGw8VGV4dDtUb29sVGlwOz47bDxTZXJ2ZXIgRGVhZCBlcnJvcn M7RmF1bHQgSUQgPSAzOz4+Oz47Oz47dDxwPHA8bDxUZXh0O1Rv b2xUaXA7PjtsPDE2IEFwciAyMToyNTtGYXVsdCBJRCA9IDM7Pj 47Pjs7Pjt0PHA8cDxsPFRleHQ7VG9vbFRpcDs+O2w8MTcgQXBy IDExOjA1O0ZhdWx0IElEID0gMzs+Pjs+Ozs+O3Q8cDxwPGw8VG V4dDtUb29sVGlwOz47bDwwZCAxM2ggMzltO0ZhdWx0IElEID0g Mzs+Pjs+Ozs+O3Q8cDxwPGw8VGV4dDtUb29sVGlwOz47bDwxNy BBcHIgMTE6MDQ7RmF1bHQgSUQgPSAzOz4+Oz47Oz47dDxwPHA8 bDxUZXh0O1Rvb2xUaXA7PjtsPDQvMTYvMjAwNCA5OjI1OjQ4IF BNO0ZhdWx0IElEID0gMzs+Pjs+Ozs+O3Q8cDxwPGw8VGV4dDtU b29sVGlwOz47bDw0LzE3LzIwMDQgMTE6MDU6MTIgQU07RmF1bH QgSUQgPSAzOz4+Oz47Oz47Pj47Pj47Pj47Pj47dDxwPGw8aW5u ZXJodG1sOz47bDxWcnNuIDEuMC4wLjE7Pj47Oz47Pj47Ph9EQp 77o3Q/cLkgmPew+0+wFkbw" />

:confused:

quadplay
18-04-2004, 01:20
It's automatically generated unique ASP gobbledygook. Don't worry about it.

andygrif
19-04-2004, 10:22
LOL - There's a User Community link at the bottom which goes to www.nthellworld.com (http://www.nthellworld.com) :rolleyes:

And at the bottom it says that the page is copyright 2002 - maybe not new after all...LOL

MikeyB
20-04-2004, 22:36
And at the bottom it says that the page is copyright 2002 - maybe not new after all...LOL
LOL, the page it links to says: © ntl Group Ltd 1999-2003
Nice they are up with the times as usual :rolleyes:

Maggy
20-04-2004, 22:46
Hmmm! I noticed the change three days ago but didn't see much point in mentioning it,mainly because I find it hard to get excited at a status page that tells me what I already suspect whatever it looks like.:)

dragon
25-04-2004, 14:21
:erm: they screwed it up

all the entrys for this month are showing up under january
and all the other months are gone

dunno if it the same for dial up but thats what its showing for broadband :rolleyes:

Maggy
25-04-2004, 15:33
:erm: they screwed it up

all the entrys for this month are showing up under january
and all the other months are gone

dunno if it the same for dial up but thats what its showing for broadband :rolleyes:


:eh: Are you looking at the same page as me.It clearly says Results for 'Broadband' and April 2004

Of course if you are playing about with the drop down box of course you are going to have problems.This is NTL we are talking about!

Incog. :)

dragon
25-04-2004, 16:32
:eh: Are you looking at the same page as me.It clearly says Results for 'Broadband' and April 2004

Of course if you are playing about with the drop down box of course you are going to have problems.This is NTL we are talking about!

Incog. :)
sure it was under january on the box ealier now it just brings up a no detials for this month :Yikes:

its fiine till i use the dropdown box though LOL guess NTL had to screw up somewhere

and is there really only 2 entries for april :confused:

zoombini
27-04-2004, 09:19
What happened to the links to the server status pages from here?

I can no longer find them.
We might have gone to Cf & for more ISP but could still link to these & perhaps TW ones too.

Nemesis
27-04-2004, 09:31
What happened to the links to the server status pages from here?

I can no longer find them.
We might have gone to Cf & for more ISP but could still link to these & perhaps TW ones too.
They are located at the bottom of each page ...

zoombini
27-04-2004, 10:50
Oh yes :dunce:

ntl customer
19-05-2004, 19:41
...more details....

Well it seems that ntl have returned to their old ways and all of the "this is a technical fault" crap...


Ntlhome Broadband Internet customers using the Ntlworld Mail service may be experiencing problems accessing the service, this is because of a technical fault. Our engineers are aware of this issue and working on a resolution. We would like to apologise for any inconvenience caused

At least the old server status page had paragraphs :rofl:

dragon
19-05-2004, 20:01
ahh its because the person who went to all the trouble of typing those detailed error messages left.

so now NTL back to using their standard messages.
Most used folder on the NTL computer, the problem messages folder.


OK that was just a bad attempt at humor wasn't it