View Full Version : Virgin Media Billing Issues


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  1. VIP or not? What do you think!
  2. Confusing billing
  3. Confused by Sales Advisor
  4. Potential for lowering my bill / getting more features
  5. Price Increases?
  6. Online aacount
  7. VIP Package
  8. Is this a good deal from virgin
  9. Will Virgin match Sky prices?
  10. New contract - Retentions
  11. Virgin Failed To Cancel Tv Package
  12. Virgin charging dead people
  13. New Contract Required?
  14. I am getting other people's bills on My.virginmedia.com
  15. Charged for 100 to 120mb upgrade?
  16. New VM Customer - Package discount removed after adding TV
  17. how do i contract retentions
  18. Having to pay later but will i get into Trouble?
  19. is Direct debit virgin will only except?
  20. open this for £50 off your VM bill
  21. Brilliant!! ghost charges from VM
  22. Contract Renewal- when to phone VM?
  23. Mobile Bills
  24. I'm leaving!!!
  25. Help!..VIRGIN MEDIA CONTRACT ISSUE
  26. 1st Bill when should it be due and costs help.
  27. Bundles from £4.50 a month
  28. Scam or not?
  29. Alternate methods of paying?
  30. Why Premier Collection From £48
  31. Paying too much?
  32. whats the retention phone number for vm please
  33. collections not such a great deal...
  34. Retentions deals
  35. Can I get a better deal ?
  36. Confused about current package - can I get a better deal?
  37. Bill not paid, what happens?
  38. Leaving Virgin, confused by latest bill
  39. Virgin Rubbish over a year still wrong address
  40. Bill Help
  41. can i cancel new contract
  42. Virgin direct sales office in Lewisham
  43. Moving house and can t supply
  44. Is my bill OK? .. or am I being overcharged!!
  45. Notice to cancel service
  46. Premiere collection
  47. Have I misunderstood/been mislead re the £75 credit on my first bill?
  48. Cant pay online bill, as cert is out of date
  49. contract
  50. VirginMedia still talking about Loyalty Discount.
  51. Sky sports & movies
  52. Account credit not applied
  53. Am I being overcharged
  54. I'm so annoyed
  55. Changing Package (maybe)
  56. Showing loyalty discount on the bill
  57. VM missed the point again
  58. Account holder privillages
  59. Anyone else having trouble viewing bills online?
  60. Can I Reduce My Package Price?
  61. VIP Packages
  62. how do I opt out of VM marketing
  63. Req - Help me re-negotiate package
  64. how much to drop land line
  65. £25 deposit
  66. can I pay virgin media bill with a prepaid debit card?
  67. I can't work out my bill
  68. Can we get out of contract
  69. Am I paying too much for my package?
  70. When will we get billed?
  71. Time to renew
  72. Signing contract in person
  73. Unsolicited Calls from VM
  74. 50mb to 100mb
  75. Changing TV,BB & Phone package
  76. New Promotions
  77. VIP 100 Price
  78. My Package - expensive?
  79. Loyalty Discount
  80. Virgin mobile broadband cancellation hell.
  81. Virgin can't handle keeping a customer who has moved address!
  82. making sense of contracts
  83. e/billing
  84. I need help understanding - big thanks for any assistance
  85. package
  86. What else can I do to sort this out!!
  87. 08 numbers and contract
  88. Residential services contract wrong
  89. Premier collection with extras?
  90. Phone charges
  91. Lost the will to go on.
  92. Extra Tivo cost
  93. Help With Huge Bill Please
  94. 😁happy customer
  95. Best price of 50MB/120MB service
  96. VIP billing never makes sense
  97. Virgin's mates rates
  98. Suspending contract..
  99. Confusing bill
  100. Oh my God what a total joke.
  101. VM Billing, a disgrace.
  102. Very Happy with customer services today
  103. Had a good deal
  104. VIP vs Collections - Would I save?
  105. Default from Virgin Media on one Month's late Payment
  106. Bill Correction Adjustment mistake?
  107. Upgrading to Premiere Collection (w/ 100MB) from XL PLus - cost?
  108. wrong tivo
  109. VM Staff Accounts
  110. My current bundle.
  111. Got a free upgrade tonight
  112. Virgin media Collections Vs Old contract
  113. Spotify
  114. my bill
  115. Novel idea - Transparent pricing!
  116. My Virgin Media
  117. ebilling and package info GONE!!
  118. How much should an existing customer be paying?
  119. Cancel Account - a problem
  120. Additional boxes
  121. 10MB BB and charges
  122. Collections - Upgrade fee for Tivo
  123. No pdf bill to view
  124. email address for billing enquiries?
  125. Collections - Would it be better for me?
  126. how long to get a contract sent out
  127. Multiple collections within collections?
  128. Price of BB 60 Mb
  129. Prices on bill?
  130. New collections - what happens for existing customers?
  131. Anything to be gained by re-contracting?
  132. Am i paying the right amount?
  133. Who do i contact?
  134. Cannot view bill
  135. XXL BB & M Phone pricing?
  136. Is my deal good value?
  137. VIP package - any deals available?
  138. Thinking of downgrading
  139. 60Mb upgrade needs new contract?
  140. Moving - So Need to Cancel Virgin Cable
  141. Customer service opening hours update?
  142. End of 12 month contract
  143. £10 late payment fee
  144. Good value in GB
  145. Calling non-O2,T-Mobile,Orange,Virgin and Vodafone mobiles
  146. Confusing or what
  147. Why is VM billing so opaque?
  148. No response from VM
  149. bundle price increase?
  150. Contact vm by email?
  151. Forward charges.
  152. What happens if...
  153. Is my deal still good value?
  154. Tivo Fees / Free
  155. Unsolicited phone call, asked for password
  156. Account complaint address please
  157. Possible Phishing email
  158. most expensive 20meg service in country is VM
  159. Virgin media asks for my password?
  160. Stung for £28 for cancelling
  161. Typical Virgin Vagueness
  162. Got a call from Virgin Media Billing Team :)
  163. Taking Broadband Alone
  164. Quarterly billing
  165. Costs - want to reduce but virgin won't tell me costs!
  166. Removing Phoneline - Effect on Bill?
  167. Question for VM staff
  168. Rengotiation Virgin contract
  169. Friends & Family?
  170. Does a retention deal mean a new contract?
  171. Can't work out if we are paying too much
  172. Quick question...
  173. retentions phone number
  174. Am I been overcharged?
  175. Is This Right
  176. Thinking of changing package
  177. Am I paying too much?
  178. Moving: Change of contract issue
  179. Dilemna over possible package change
  180. Confused over new contract.
  181. Transferring email to a new account
  182. Moved to Sky Talk / BB - Virgin continued charging - now need to get it back
  183. My contract is about to expire
  184. Problems getting customer discounts applied?
  185. HD service charges ?
  186. Cutting costs
  187. Reducing costs due to redundancy
  188. Another VM issue
  189. VM Billing (Loyalty Pack B B, etc)
  190. VIP HD Upgrade
  191. Virgin Media Early Termination
  192. Can I get BB L and TV M+ only?
  193. Am I going to be able to get a better deal?
  194. Virgin saying we owe them 418 pound and we have been lied to!
  195. VIP 50 Package + Additional Phone Line
  196. Upgrading to TiVo
  197. Installation charge for 100Mb?
  198. Package prices for an existing customer
  199. 20mb Offered, is that right!?
  200. New customers get better deals!
  201. Leaving VM after serving minimum contract length - when can i cancel my Direct debit?
  202. Package negotiation/retention?
  203. Changing Bill Payer
  204. lowest price possible?
  205. 10mb for £16 - bill for £68.70
  206. current billing as think i am paying way to high ?
  207. This is odd...added Tivo with 2nd box yet paying MORE on new contract?
  208. Reducing services on a contract
  209. 12 Month Contract as a new Customer
  210. Help with VIP
  211. Discounts on sign up not applied ?
  212. Account balance
  213. Unable to log in
  214. After a Second opinion
  215. TiVo Installation fee
  216. Impossible to join virgin media and get the correct price on my contract
  217. Virgin New Customer Deals?
  218. Advice RE: My current package
  219. Am I being overcharged?
  220. New Online Bill style Q: XLTV Customer being charged V+ HD Monthly Fee?
  221. Help with charges please
  222. Seen on DS does this work on triple package?I just wanted to suggest to everyone that
  223. Help required to understand cancelling
  224. Am i getting a good deal?
  225. An offer too good to be true?
  226. Lied to by mobile
  227. Where can I access my bill online
  228. Trying to Leave Virgin - Not Going Too Well...
  229. Direct Debit
  230. Charging more than quoted when we signed up
  231. Housemate refuses to pay debt for his phone calls.
  232. Best Way to Reduce My Bill
  233. Sad to say it
  234. Disconnection due to death of friend
  235. Billing Question
  236. Bill mystery
  237. Minimum Term Contract
  238. Package Price Concerns & Old Equipment?
  239. how long ago did 50Mb drop in price
  240. complaint
  241. VIP50 Billing - is this right
  242. Bill for unknown phone calls , number never dialed from my handset
  243. Increasing BB speed confusion
  244. Package Change Enquiry
  245. Loyalty and Discounts
  246. [Merged] New Look VM Bills - No itemisation
  247. Loyalty Discount
  248. NTL bill wrong AGAIN!!!
  249. Understanding my Bill ( Bangs Head )
  250. Dealing With Outrageous Bill


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