View Full Version : Virgin Media Billing Issues


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  1. internet and phone price
  2. Fixed Price Billing Question
  3. Updating package and equipment
  4. My bill £12 up this month
  5. First time i've ever been charged for paying early
  6. Contract termination fee even though I've been a customer for over 9 years?
  7. Is this a good deal or not?
  8. [Merged] Virgin Media Price Change 01/05/09
  9. Billing nightmare
  10. 3 for £38 - the Big 3 Bundle
  11. Triple package for existing customers
  12. What will it cost to upgrade to 50mb ??
  13. VIP Package now £77??
  14. Unmentioned £100 cancellation fee
  15. Currently on 3 for £30 - can I downgrade my bundle?
  16. Am i being overpriced?
  17. Since I pay for all my services a month in advance
  18. Build Your Own Bundle
  19. The joy of Virgin bills and customer service - sigh
  20. Contract Question
  21. contract?
  22. Triple XL 50
  23. Large BB stated as £20 but £25 to existing customers
  24. need to sign contract
  25. VIP Package - can I reduce my outgoings?
  26. Confused on triple package
  27. Refund of installation charges
  28. VM billing issue
  29. Premium Number Charges
  30. VM Sales Website becomes easier to use! - Build your own Triple bundle
  31. VAT - Will Virgin Media ever get it correct?
  32. Down grading and contract time?
  33. V+ by Credit card?
  34. New Customer Discounts
  35. BB/Telephone Package Enquiry
  36. Virgin 2 price increases in a month?
  37. 2MB BB deal expiring
  38. Shock bill for empty house/barred calls
  39. We Hear You - VM now recognise Customer Loyalty
  40. Early Escape
  41. £30 off monthly bill on opening Virgin CC
  42. 12 contract for 2mb Broadband increased after 6 months!
  43. Package deal
  44. Opting for a Bundle deal means a new modem, is this right?
  45. price for tv,bb & phone
  46. Contract Query
  47. Sudden Price Increase Rocks me
  48. Will a loyalty pack expire ?
  49. M bb
  50. A warning when changing teirs...
  51. Old account biling issue two years ago causing me problem to return to Virgin Media.
  52. TV prices without phone line
  53. How much should I be paying for.......
  54. good deal?
  55. VIP pricing
  56. virgin media phone charges for calls not made
  57. Can you help me reduce my bill?
  58. Premium Call Charges on Bill
  59. GAH! Talk about annoying!
  60. Changing the name of a Virgin Media Contract Holder
  61. Just been playing hell with Virgin Media
  62. Price increase
  63. Contract help?
  64. Changing name and payment details
  65. End of 12 month contract
  66. The Billing charges and poor staff knowledge..
  67. Are reference numbers usefull
  68. Virgin Charges
  69. Quick Start AM Delivery - £15
  70. Virgin Media November Bundle £26 or £28 deal
  71. Charged for music when on xl tv
  72. Virgin - staff accounts phone number
  73. My Bill
  74. 2 accounts in 1 house?
  75. Discrepancy in Broadband billing
  76. How much is too much?
  77. What Should It Cost?
  78. Late payment charge
  79. Is this a good deal?
  80. Could someone explain this to me please...
  81. To Trevor Elliott MD Customer Services
  82. Could you check my bill plz
  83. No bill for december/jan
  84. VAT changes
  85. 50MBit Pricing
  86. Can I better this bill???
  87. £30 for referal= too little?
  88. Beware scam billing email...
  89. Bills
  90. Pain in the...
  91. moving to oz
  92. package to much
  93. Campaign for BareBones Plainspeak Easyread FairDeal Pricing Policy
  94. Combining products
  95. Reduce all services to lowest possible
  96. Discount removed from account
  97. Extra V Boxes
  98. Upgrades and Pricing.
  99. Deals at the mo
  100. Billing issues
  101. Christmas freebie billing!
  102. This bill has to be wrong!
  103. Is my next bill going to be wrong?
  104. Bad Advertising
  105. In the twilight zone
  106. Cancellation
  107. New 15% VAT bill calculation
  108. "Mystery" on demand item
  109. VM - Any advise please?
  110. phone cut off and ntl still charge and wont give me a final bill..
  111. Expensive..
  112. can someone explain Virgin's billing!
  113. how much is bb really?
  114. Late Payment and Handling Fees
  115. £39.50 for 2Meg,TV and phone
  116. Virgin Media Money Handling Charge.
  117. question about late payment charges
  118. v+ £30 install fee ?
  119. Changing cable boxes over??
  120. First bill
  121. 4 for £40(inc mobile sim) query
  122. Is my Virgin package the worst Deal in Great Britain
  123. Wanting to cancel Broadband
  124. Broadband M & Phone XL deals?
  125. Will I be paying more than I thought?
  126. Is it worth downgrading?
  127. Misleading 'minutes available' on statement
  128. Two v+ boxes, custom bundles?
  129. Additional STB Charges
  130. £165 worth of unbilled calls!
  131. Can't get a refund
  132. I'm disgusted with VM
  133. Strange prices
  134. VIP Pack
  135. lowering monthly charges
  136. Virginmedia Upgrade Con
  137. Triple XL Promotion
  138. Missing Smart Card !
  139. 20mb rip off! Help?
  140. Debts of over £500 - not even got cable installed
  141. Itemised billing rip-off
  142. adding sky sports/movies best price
  143. Farewell Virgin...
  144. Ordered a package for 30 but got a contract for 57!
  145. 10meg cable Virgin media
  146. Which bill payment method do you generally use?
  147. Large B/B for £16 a month
  148. Being charged £59.28 instead of £56
  149. Cancellation fees! Is this right?
  150. Trying to get a better deal
  151. Cancellation issues
  152. Late Bills & Late Payments
  153. How long for £30 "refer a friend" payment?
  154. New Account Disconnected for Exceeding Credit Limit
  155. XL TV + L BB + L phone = £35
  156. VM advertise XL TV for £19.50 a month yet i am billed £22.00
  157. My bill increase
  158. What's cheapest one-off charge i can expect to make V+ rent free
  159. help plse - downgrading and cancelling
  160. Is this right?
  161. E bill discount
  162. Alternative to 12 months contract? Any provider using virgin lines?
  163. 20MB promise was false selling now messed me up...
  164. Need help about Virgin Media Billing issue
  165. Virgin net issue?
  166. Price check after 12mnths Upgrade Offer Expiry
  167. Virginmedia are trying to charge me more
  168. Advice needed on overcharge
  169. Please Advice Guys - Regarding Increase In Service Charges
  170. can't get to speak to anyone???!
  171. My word against theirs ..
  172. 12mth deal almost over, any tips?
  173. Account Transfer Problems
  174. requested to cancel all services- do THEY call back?
  175. Is my bill correct ?
  176. Ebill Registration Problem
  177. Moving House Direct Debit woes
  178. Yet another "charged for films I haven't watched" thread!
  179. Leaving inside contract..
  180. Ebilling down?
  181. 3 Months (5 phone calls & 2emails) later... still nothing
  182. Great deal...very happy
  183. Charged For Calls We Didn't Make
  184. Not paying full Amount due on bill
  185. New customer 3 for £30 offer - only it isn't!
  186. Useless foreign call centre
  187. Overcharging and hostile, lying customer service people
  188. Cancelation Issue and Returning Equipment
  189. Drop A Bill Size Promotion
  190. double discount
  191. Bundles
  192. Can i get a better deal?
  193. Triple XL
  194. Cant get billing option
  195. PLEASE help reguarding calls we haven't called!
  196. XL Broadband Price
  197. Billing issue sorted - Thanks VM!
  198. PrePay Contract?
  199. What Would Be My Best Value Package?
  200. VAT statement
  201. Letter removing discounts?
  202. Itemised phone calls on ebilling
  203. Removing TV from my package
  204. payment handling charge
  205. 3 for 30 retentions deal price increase
  206. VM packages
  207. New Contract
  208. Dialling 0900 Numbers on the VIP Package
  209. Mid Contract changes
  210. Adult film on itemised billing
  211. almost £20 added to my bill
  212. Helping with billing issues
  213. Does this look right!
  214. Sweet 16 (Virgin Offer)
  215. Am I being Fleeced by VM?! Advice Sought..
  216. Incorect bill
  217. on demand films i never ordered
  218. Virgin Media E Billing Con.
  219. Customer Relations are my New Best Friends!
  220. Refer a Friend non payment
  221. Conned By Virgin Media
  222. New E-Billing format
  223. A deal is not a deal - Conned by VM
  224. E-Billing error
  225. Junes Bill
  226. Phones disconnected, now I can't alter my package?
  227. Nonsense billing
  228. PAYG Dial Up?
  229. What happend to my bill??
  230. A cautionary tale
  231. V+ monthy charge
  232. Triple XL disappointment
  233. Who regulates VM?
  234. Virgin media billing JOKE
  235. 6 Months Been Charged As A Business
  236. Name changed after getting married
  237. Loyalty Pack B B/ Phone/TV A
  238. VM Rises our bill to £51.95 without notice, NOT HAPPY!!!
  239. Can I get any discount for canceling TV size M?
  240. VAT Receipts
  241. What is in the VIP package + extras charges ?
  242. Changing services mid-contract
  243. New Billing System lol
  244. £1 ebill discount added on!
  245. Calling Virgin tonight
  246. Prices on VM website?
  247. Second Direct Debit payment 3 weeks after previous
  248. Help Discount
  249. Two Quick Questions
  250. Anything stopping me canceling and then re-signing up a few days later?


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