Virgin Blackberry Intenet Service
I recently acquired a Blackberry Curve 9300 ona 24 month contract from Virgin.Setting up my various email accounts was no real problem and I did that from the device.However the Blackberry website support pages refer to a number of services like Auto Aging and reconciling emails which require me to change settings on the Home Page, within the BlackBerry Internet Service web site of my service provider.
When I go to that website, which I find difficult to find through Google, I am asked either to log in or to create a new account. I cannot log in as I do not have a password which works.I ask for a password and I am told that it has been sent to my device.The message received at my device says that I do not have a password and so have to use my device to access the Blackberry Internet Service!
I cannot create a new account on that website even although I have my PIN and IMEI numbers- in this case I am also told to set up an account throgh my device; but there are no instructions as to how I do that.The Virgin mobile site offers me no help.
Can I ask if I need to create an account at the Virgin Bleackberry Interent Service and if so how do I do that.