10-11-2011, 12:16
|
#1
|
|
cf.member
Join Date: Nov 2011
Posts: 7
|
tivo app not downloading
Like hundreds of other people i am unable to download the tivo app to operate my box . Why dont virgin put this app on their site with support. I have a htc wildfire and it keeps telling me it is not compatible . Ive tried phone reset and changed gmail and still no joy can anyone help.
Last edited by sean1234567; 10-11-2011 at 12:20.
|
|
|
|
10-11-2011, 12:30
|
#2
|
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
|
Re: tivo app not downloading
It's saying it's not compatible, because it's not compatible.
Unfortunately the HTC Wildfire's screen size and resolution are too low for the app
__________________
I am always right.....except when I'm not  All views are my own - so there!
|
|
|
|
|
10-11-2011, 13:23
|
#3
|
|
Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,801
|
Re: tivo app not downloading
The VM app is a tvguide for setting remote recordings. It will not operate or control your TiVo.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
|
|
|
|
|
10-11-2011, 16:40
|
#4
|
|
cf.member
Join Date: Nov 2011
Posts: 7
|
Re: tivo app not downloading
I have the tivo app on my wildfire s but it wont load on a family members wildfire ive checked the specs and its high enough .
|
|
|
|
|
10-11-2011, 16:50
|
#5
|
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
|
Re: tivo app not downloading
The Wildfire S has a higher screen resolution than the original Wildfire
The original Wildfire is not compatible and the app will not run on it
__________________
I am always right.....except when I'm not All views are my own - so there!
|
|
|
|
|
10-11-2011, 17:38
|
#6
|
|
cf.member
Join Date: Nov 2011
Posts: 7
|
Re: tivo app not downloading
hi ben checked specs again and the app requires andriod phone 2.1 the wildfire is 2.2
|
|
|
|
|
10-11-2011, 17:40
|
#7
|
|
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 24,603
|
Re: tivo app not downloading
The OS is not the issue. As Ben has now said twice, the issue is the screen resolution. It doesn't matter how up to date the phone OS is, if the screen resolution is too low, it's too low.
__________________
|
|
|
|
|
10-11-2011, 19:25
|
#8
|
|
cf.member
Join Date: Nov 2011
Posts: 7
|
Re: tivo app not downloading
Ben may of said twice mate but that doesnt mean i understood him less attitude more constructive help next time .
|
|
|
|
|
10-11-2011, 20:05
|
#9
|
|
Collector of Souls
Join Date: Apr 2010
Location: Leeds
Services: 30meg, phone, tv xl
Posts: 57
|
Re: tivo app not downloading
i have the same problem with the seagate goflex remote app .... works on wildfire s but not on original wildfire even though it says android 2.1 is required
its purely down to screen resolution
the annoying thing is i only got the wildfire 2 months ago and as it was a free upgrade i signed up for a new 18 month contract so i'm stuck with it 
|
|
|
|
|
11-11-2011, 09:35
|
#10
|
|
cf.member
Join Date: Nov 2011
Posts: 7
|
Re: tivo app not downloading
Same here a family member got s and theve had no probs . Ive checked supported phone on andriod market and it clearly shows wildfire as compatible what a bummer.
|
|
|
|
|
11-11-2011, 11:58
|
#11
|
|
Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,801
|
Re: tivo app not downloading
Again only the Wildfire S is compatible. The low 320x240 res of the original Wildfire is not high enough to display the TiVo record app.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
|
|
|
|
|
13-11-2011, 10:44
|
#12
|
|
cf.member
Join Date: Nov 2011
Posts: 7
|
Re: tivo app not downloading
yeah we get it mate less of the attitude (again)
|
|
|
|
|
13-11-2011, 10:58
|
#13
|
|
cf.addict
Join Date: Apr 2011
Location: Hindley green
Age: 45
Services: Tivo, V HD, TV XL Virgin 60mb Broadband, L Telephone.
Posts: 119
|
Re: tivo app not downloading
I am having problems with Samsung Galaxy S, i can download the app, but will not do anything else. 
|
|
|
|
|
13-11-2011, 12:38
|
#14
|
|
Cable Forum Team
Join Date: Jun 2003
Location: Sarf east Luhndun.
Services: Virgin for TV and Internet, BT for phone
Posts: 24,243
|
Re: tivo app not downloading
Sean1234567, if you want to improve your reputation a bit, I would suggest you lose your own attitude. If you have problems understanding a post, ask the poster to explain what they meant.
Also, it's not a good idea to have a go at people (and that is how your posts are coming across) if they are trying to help.
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 14:00.
|
Join CF
You are here: 
