Thinking of moving from Vodafone PAYG but there maybe a snag.
10-10-2011, 18:52
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#1
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Cable Forum Team
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Thinking of moving from Vodafone PAYG but there maybe a snag.
I know I can get a good deal as a VM customer.However I don't want to lump it in with the account for my other VM services and I would rather pay it out of a different account.Would this be possible? 
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10-10-2011, 19:46
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#2
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cf.addict
Join Date: Jan 2008
Location: Up North - Where It's Grim
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
I have 2 mobile contracts and each has its own DD, so I have 3 VM DDs from my account each month. Both mobiles only been up and running since June this year so I doubt it would be a problem to do what you want.
Cheers
Grim
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My Superhub is working as you would expect - since it's been turned off and replaced with a VMNG300 
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10-10-2011, 19:52
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#3
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Cable Forum Team
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by GrimUpNorth
I have 2 mobile contracts and each has its own DD, so I have 3 VM DDs from my account each month. Both mobiles only been up and running since June this year so I doubt it would be a problem to do what you want.
Cheers
Grim
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As a VM existing member for TV,BB and landline I already have an account with my joint account and I can get a very special deal as a VM customer.What I want to know is can I still get those special offers but pay out of my own solo account?Or do I have to pay with the present account in the joint account.?
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Bold=Mod possibly.One is a roar the other is a whisper BUT they both count.
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10-10-2011, 20:31
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#4
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
You can set it up with a different account to pay it as mobile still bills separately.
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X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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10-10-2011, 20:35
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#5
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cf.addict
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by Maggy J
As a VM existing member for TV,BB and landline I already have an account with my joint account and I can get a very special deal as a VM customer.What I want to know is can I still get those special offers but pay out of my own solo account?Or do I have to pay with the present account in the joint account.?
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When I took out my 'special VM customers only' contracts we agreed the deal, then set up the DD. I recon they would have accepted any bank account.
Mrs Grim has just reminded me that I called VM up to ask if I could pay all 3 on one DD and was told it isn't possible to combine mobile with your TV, phone & BB account.
Hope this helps.
Quote:
Originally Posted by Stephen
You can set it up with a different account to pay it as mobile still bills separately.
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Why didn't I say it like that!!
Cheers
Grim
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My Superhub is working as you would expect - since it's been turned off and replaced with a VMNG300
Last edited by GrimUpNorth; 10-10-2011 at 20:37.
Reason: Cause I used many words when a few would do!!
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18-10-2011, 14:32
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#6
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cf.member
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Hi,
I have BB, TV and phone and wish to add a mobile to this account. On the VM web site under all bundles there is an option that seems to fit for £30.99 plus the dreaded £13-90 line rental. When I speak to sales they basicly say the mobile side they have no control over and pass me to mobile sales. They can sell me a phone but cant do anthing with the BB TV Phone side. If I go back to sales they can not talk about mobile, if I then phone retentions they cannot talk about mobile.
So is anybody on this bundle http://shop.virginmedia.com/bundles/...bl-mobile.html and if so do you pay only one bill and how did you get it because I only go round in circles.
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18-10-2011, 18:09
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#7
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Cable Forum Team
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by peter1963
Hi,
I have BB, TV and phone and wish to add a mobile to this account. On the VM web site under all bundles there is an option that seems to fit for £30.99 plus the dreaded £13-90 line rental. When I speak to sales they basicly say the mobile side they have no control over and pass me to mobile sales. They can sell me a phone but cant do anthing with the BB TV Phone side. If I go back to sales they can not talk about mobile, if I then phone retentions they cannot talk about mobile.
So is anybody on this bundle http://shop.virginmedia.com/bundles/...bl-mobile.html and if so do you pay only one bill and how did you get it because I only go round in circles. |
So your problem is the opposite of mine.You WANT to pay all out of the same account?Whereas I don't.
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Bold=Mod possibly.One is a roar the other is a whisper BUT they both count.
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19-10-2011, 08:43
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#8
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cf.member
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Exactly,
I thought about setting up a new thead, but thought people reading this thread would be able to help me too. Have you spoke to VM sales ?
No one has yet come back on this tread to say they are on the bundle.
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19-10-2011, 09:29
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#9
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Cable Forum Team
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by peter1963
Exactly,
I thought about setting up a new thead, but thought people reading this thread would be able to help me too. Have you spoke to VM sales ?
No one has yet come back on this tread to say they are on the bundle.
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Well as I understand it they don't allow the mobile side to be on the same account.Why I don't know. 
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19-10-2011, 09:34
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#10
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by Maggy J
Well as I understand it they don't allow the mobile side to be on the same account.Why I don't know. |
Mobile is on a different billing system currently. That is why it can't all be on the one bill just now. This will eventually change however.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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19-10-2011, 11:50
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#11
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Cable Forum Team
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by Stephen
Mobile is on a different billing system currently. That is why it can't all be on the one bill just now. This will eventually change however.
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Ah thanks Stephen.. 
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19-10-2011, 15:02
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#12
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cf.member
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
So they are advertising the following bundle but you cannot buy it ?
http://shop.virginmedia.com/bundles/...bl-mobile.html
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19-10-2011, 15:15
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#13
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Cable Forum Team
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Re: Thinking of moving from Vodafone PAYG but there maybe a snag.
Quote:
Originally Posted by peter1963
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No thats not what I was saying.
Yes you can get that bundle for that price but the TV, Broadband and Phone will be billed together and you would get a seperate bill for the Mobile as its on a different system.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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