Originally Posted by arcimedes
They should be able to as they have the full account detailsbut I would expect it to have to be done manually.
I know at least on the media side they cant action a indemnity claim from thier end its got to be the customer that does it from their bank im not sure if this is the same for all companies or just virgin media
also op how did it come about that virgin mobile took a direct debit without your knowledge? did you not get your bill?