Sky + locked in stand by mode

[kencotgrave]

I have just bought a Pioneer 42" plasma tv, when I plugged the Sky + back in, it was locked on stand by, nothing Sky suggested resolved the problem. The 160 box was changed by a Sky engineer and all semed fo be fine. However, after around one hour later, the box went into stand by and it is again locked. Any suggestions? I have heard that there may be a compatibility problem with Pioneer and Sky digital.

[MadGamer]

Hi
Turn the mains off at the wall, and the wait for a minute, and then turn it back on, and wait for the box to power up.

[kencotgrave]

Thanks for your response, tried, no joy.

[Matt D]

There's a problem with Pioneer plasmas & Sky HD boxes.

http://www.pioneer.co.uk/uk/content/...statement.html


Don't see why there'd be a problem with a Sky+ box though - the issue relates to HDMI & HDCP.


Have you tried powering the box off & on again at the plug? [Leave it off for a few minutes, then turn it back on at the plug, wait 5 mins at least, then try & take it out of standby].


There have been issues with Sky+ & SkyHD boxes since the "Anytime" update... some people have found the box gets stuck in standby... power cycling normally resolves it, while a temp. fix 'till Sky sort the software issue is to turn off "Anytime". Although if you have a 160 that doesn't have Anytime anyway does it?


EDIT: Ah, OK... you've already tried power cycling. How long did you leave it off, & how long did you wait before trying to take it back out of standby?

[kencotgrave]

It was off for around 20 minutes and I waited around 10 minutes before switching back on. Nothing, I've even tried the software upgrade from Sky and still no joy. Is the Pioneer the cause?

[Matt D]

I don't see how.

The only reported problem with Pioneer plasmas is with SkyHD boxes, due to issues with HDCP (the stupid DRM which HDMI uses).

Sky+ box... no HDMI/HDCP, just normal SCART.


Maybe your Sky box is faulty?


Got another TV you can connect it to to test?

[monkey2468]

Try powering it up unconnected to a tv.

[fizgog]

As a last resort you could try a factory reset, but you will lose everything on the HD.

(The following is taken from satellites.co.uk)

• Switch off at the mains

• Holding Left and Right navigation buttons, switch power on and hold for about 30 seconds until Green play light comes on

• Press 'Select'

• The 'play-light' will then rotate clockwise while the resetting procedure takes place. This may take up to 3 minutes. (this timing could vary if there are no programmes stored in the hard drive)

• It then reverts to 'Standby'

• Leave the machine for 2 minutes while hard drive reformats.