NAS Issue

[Waldo Pepper]

Hi

I have a basic Addonics NAS plugged into my router connected to a 250G drive. I can access the NAS homepage no problem but when I try to map as a network drive I get a pop up saying "Window Cannot Access \\same address as before".

The error is #0x80004005. Googling offers plenty of hits but no help.

I often get the same problem trying to access my Logitech Touch storage.

I am running W7 Ultimate.

Any help appreciated.

[LSainsbury]

Can you access the files / volumes through the web management UI?

[Waldo Pepper]

No. I can only see that the drive is there.

[qasdfdsaq]

What is the address?

---------- Post added at 18:28 ---------- Previous post was at 18:27 ----------

And what happens when you type "net use \\address" into a command prompt?

[Dai]

Do you have network discovery enabled in Network & Sharing centre?

Have you tried connecting with a numeric IP?

[Waldo Pepper]

I have tried to access it with an IP I use to see the homepage to no avail.

[LSainsbury]

Originally Posted by Waldo Pepper

I have tried to access it with an IP I use to see the homepage to no avail.

Have you changed the web UI port per chance? ie - 192.168.1.5:8081?

[Waldo Pepper]

Nope. I can still see the UI on port 80 without problem. I have downloaded nmap to probe for open ports and cannot see the drive contents on any open port.

[Dai]

Presumably the NAS unit is on a fixed IP. (?)

It might be worth hooking it up directly to the pc and setting the pc to a fixed IP in the same group, just to rule the router out of the equation.

[qasdfdsaq]

Originally Posted by qasdfdsaq

What is the address?

---------- Post added at 18:28 ---------- Previous post was at 18:27 ----------

And what happens when you type "net use \\address" into a command prompt?

[Waldo Pepper]

Everthing on my network is fixed IP. I think this maybe a Win 7 problem.

[Dai]

It sounds like a possible firewall issue. I'd still like to know what happens if you try a direct connection with firewall disabled.

-- Always start diagnostics with the minimum kit involved.

[Waldo Pepper]

I have tried it with the Win 7 firewall completely disabled but to no avail.

I works fine with XP with its firewall enabled. So it does appear to be Win 7 related.

Workgroup names are identical.

TIA

[LSainsbury]

WP: Did you get my PM from a month ago?

Offer still stands! :-)

[ZrByte]

I had a similar problem with a basic NAS drive and win 7. The problem I found was just accessing the root folder. Maybe worth a try goto \\nas\[folder name] instead of \\nas.