28-04-2008, 13:40
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#1
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cf.member
Join Date: Apr 2008
Posts: 4
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Tp link virgin media
i am having trouble with my new tp link router, im on virgin xl package and when the router is connected correctly it wont log on to the ip 192.168.1.1.
therefore i am unable to set it up, how do i go about this?
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28-04-2008, 13:52
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#2
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Cable Forum Team
Join Date: Jun 2003
Age: 44
Posts: 10,994
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Re: Tp link virgin media
If you have been playing with settings on the router, do a reset to factory. Similarly make sure that the network connection on your computer is set to auto, and also in Internet Explorer Tools > Options > Connections, that is also auto. Now power everything modem, router, PC off. Disconnect any USB connection from the modem you may have been using.
Plug ethernet between modem and the routers WAN (internet) port. Plug ethernet between the routers LAN (network side) port and computer. Power on modem, let settle, then router let settle, then PC.
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28-04-2008, 15:47
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#3
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Crud Puppy
Join Date: Feb 2005
Location: Cardiff
Services: XL broadband
Posts: 946
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Re: Tp link virgin media
are you sure you are getting a valid IP address from the router?
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28-04-2008, 15:50
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#4
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cf.addict
Join Date: Jan 2007
Location: Doncaster, South Yorkshire
Services: Telewest DTV, Phone and 2MB Broadband
Posts: 165
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Re: Tp link virgin media
Quote:
Originally Posted by adsfs
i am having trouble with my new tp link router, im on virgin xl package and when the router is connected correctly it wont log on to the ip 192.168.1.1.
therefore i am unable to set it up, how do i go about this?
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Read Router manual... some routers don't have the 192.168.1.1 IP as their defaults... some have 192.168.2.1 and 192.168.0.1 |
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28-04-2008, 18:17
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#5
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cf.member
Join Date: Apr 2008
Posts: 4
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Re: Tp link virgin media
Not entirely sure how bu i managed to log on to the router but i could not bet my wan settings to come through, do i just have to wait for it to obtain these?
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28-04-2008, 18:58
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#6
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Cable Forum Team
Join Date: Jun 2003
Age: 44
Posts: 10,994
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Re: Tp link virgin media
Can you confirm you are using cable rather than ADSL, and the router is cable compatible, i.e. it does not have an inbuilt ADSL modem, and the WAN (internet) port is ethernet? If in doubt post the full make / model of the router.
Some users have had issues with the ethernet cable between modem and router. Might be worth swapping it? Remember to power off the modem every time you swap the cable or device directly connected to it.
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28-04-2008, 21:52
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#7
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cf.member
Join Date: Apr 2008
Posts: 4
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Re: Tp link virgin media
i am using cable and the router is a tplink tl-wr641g with ethernet. i can log into the router now but i cannot get it to work, how long should it take to obtain network perameters?
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28-04-2008, 22:16
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#8
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Cable Forum Team
Join Date: Jun 2003
Age: 44
Posts: 10,994
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Re: Tp link virgin media
In theory any decent router should pick up the internet side settings virtually straight away. If you can log into the router you know your computer side settings are correct. Please confirm you are powering the modem and router off when you swap the single ethernet cable from the modem to computer instead between modem and router WAN?
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29-04-2008, 13:38
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#9
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cf.member
Join Date: Apr 2008
Posts: 4
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Re: Tp link virgin media
i can log in but its when the setup comes along and it has to obtain network that it doesnt work, how long should this take?
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