Netgear Router Problem?

[treeman]

i hope someone can help me as i have just set up my free netgear wireless router from virgin media.

it is up and running fine but when i go to the shieldsup website at grc.com to check the security for this router it comes back with the following info:

Ping Reply: RECEIVED (FAILED) — Your system REPLIED to our Ping (ICMP Echo) requests, making it visible on the Internet. Most personal firewalls can be configured to block, drop, and ignore such ping requests in order to better hide systems from hackers. This is highly recommended since "Ping" is among the oldest and most common methods used to locate systems prior to further exploitation.

this was previusly always closed when i had just my virgin cable modem and was not a problem and was passed but now it has failed this test.

i am a total newbee to wireless routers and this is the first i have and i have set up the password and username fine and the security is showing green.

once again thansk for any help and advice anyone cam give me in layman terms please!!

[Rob]

You should have access to the admin pages of the router. Somewhere in there should be a setting to turn off the ping responder.

[treeman]

anks for your relpy rob which is great!

what is a wan and how do i find the set up page as i have found the virgin media setup section but there is no option to change any of the setting i need for the ping?? please excuse my stupiditey rob!!

[looselipsuk]

Try this. http://192.168.1.1/start.htm with default name and password. You will find this on the label on the back of the router.
Once on that page select WAS Setup on the left hand side. In the middle box you can untick the Respond to Ping on Internet Port.
Hope this helps as I had to find out the hard way after getting my router as part of the trial.
If you need any more info just ask.

[treeman]

nice one looslipsuk for the info i was after i have now managed to sort it out and is now working great!!

many thanks!!

[looselipsuk]

My pleasure and glad to help.