Checking email error?

[jeggett]

The server does not support a SSL connection. Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '250 SIZE 10485760', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Hi all,


Could anyone help with the above error which I get when checking emails?
I've no idea what I'm doing wrong

Thanks,
John.

[jeggett]

Sorry, just searched some more and found a similar problem, will take a look at that.


thanks

[Sociable]

Originally Posted by jeggett

The server does not support a SSL connection. Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '250 SIZE 10485760', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Hi all,


Could anyone help with the above error which I get when checking emails?
I've no idea what I'm doing wrong

Thanks,
John.

First of all welcome to NTHW jegget.

OK sounds like you may have the Use secure login checked in your account settings.

Go to tools then Accounts in outlook/outlook express or other mail client and check that this option is not selected in the settings for the NTL account.

That should I think resolve the problem.

If not removing and re-adding the account sometimes helps resolve errors assuming this is not due to a problem at NTL's end (see many other threads on the subject. (LOL)

If not I'm sure someone else will post with further suggestions.

[homealone]

Hi jegget

try

tools / accounts / choose 'mail' / properties / advanced - the boxes saying 'this server requires a secure connection (SSL)' should be unchecked, i.e. blank.

[jeggett]

Thanks for all the help folks.. I had checked the ssl thingy at some point by mistake.:o



Cheers,
John

[hawkseye000]

Originally Posted by jeggett

I've no idea what I'm doing wrong

As a matter of fact, i know what you're doing wrong...
You are actually trying to use ntl's e-mail "service"...
My advice?
Step 1: go to http://www.hotmail.com
Step 2: sign up
Step 3: enjoy an e-mail service that actually works...

my post may sound a bit abrupt but my only use for an ntl e-mail address was to sign up for this site

[DrAwesome]

Originally Posted by jeggett

The server does not support a SSL connection. Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '250 SIZE 10485760', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Hi all,


Could anyone help with the above error which I get when checking emails?
I've no idea what I'm doing wrong

Thanks,
John.

Hi jeggett
You can find out what the error means by entering the error number in google

[Shaun]

Originally Posted by hawkseye000

As a matter of fact, i know what you're doing wrong...
You are actually trying to use ntl's e-mail "service"...
My advice?
Step 1: go to http://www.hotmail.com
Step 2: sign up
Step 3: enjoy an e-mail service that actually works...

my post may sound a bit abrupt but my only use for an ntl e-mail address was to sign up for this site