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Old 18-07-2012, 23:03   #1
Train Driver
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Join Date: Jan 2004
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Unhappy Please update your profile
I have an NTLworld.com email but I have just set up a new xxx@virginmedia.com e-mail address but when I try and access it I get the Please update your profile screen.
I have filled in the details but the Continue button will not work so I cannot get into my new email.
Is it VM or am I doing something wrong
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Old 19-07-2012, 10:25   #2
Nopanic
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Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Please update your profile
Yeah, set a password with a Letter at the beginning, at least 8 characters and some numbers.

Example

Tr1nDr1ver
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Old 19-07-2012, 12:31   #3
Train Driver
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Angry Re: Please update your profile
Thanks for the suggestion and even though it already has the same password as my main account I tried using the "select new password" option but I put the old password in.
This allowed me to use the continue button but unfortunately I have now reached the "Oops something is broken" screen.
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Old 19-07-2012, 13:11   #4
Nopanic
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Location: Northwest
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Nopanic has reached the bronze age
Nopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze age
Re: Please update your profile
ah ..
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Old 19-07-2012, 20:08   #5
Train Driver
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Re: Please update your profile
Just tried again and success, it works.

Many thanks
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