Interesting. The operator told me in 2 1/2 years in the job no one had ever called in unable to log in to the ftp site. That covered, he then used his remote access and tried to upload my document himself from the htdocs. He opened and closed and fiddled for 10 minutes before giving up and saying it wasn't officially part of the service and he didn't know how anyway.
So as it has evaded the 'man who can' when we both followed the basic instruction there (and well done for finding it, I probably missed it as till tonight wasn't able to do it anyway) do you know what happens when you click the index.html?
It reopens your webpage. He went round in circles doing this a few times, and I just followed. It is the same as the IP address which sends you back to yourself.
As I can't yet clear this hurdle unfortunately I can't do step 2 or 3, is there an escape route from the vicious circle of index.html?
OK, found the diagram now, it says drag and drop your documents directly after opening as Explorer page into the index icon. I tried and it said error 550, although my document is now there. I can see why using a program instead is recommended. I'll plough on though. I've got the two articles up I needed now, and although the empty webpage is in red with the Virgin logo etc on other browsers it's just a few lines in monochrome on IE, and no new files can be seen on it yet but seemed to accept them second time round.
They are definitely there on my docs index but nothing on the site.
You can go and look now, the little explorer page now has my two items on it nicely but nothing has shown on the website. First steps, I only need to get it right once and I'll be fine.