Virgin webspace

[David H]

Just before I call them I just uploaded 4 out of my allotted 5gb storage (as I could), and although that took twice as long as the 20 hours it said, it has now been monitoring files & synchronising my account over 60 hours and counting. Is this a problem their end or always does that?

[David H]

I have just spent half an hour with remote access to 150 (my first ever!) and the formula is:

URL- ftp://ftp.webspace.virginmedia.com/

Webspace title only
Old password

That gets you into the login, where you get this:

FTP root at ftp.webspace.virginmedia.com
To view this FTP site in Windows Explorer, click Page, and then click Open FTP Site in Windows Explorer.
--------------------------------------------------------------------------------

01/19/2012 06:39PM Directory htdocs
01/22/2012 04:30AM Directory logs
01/20/2012 05:32AM Directory stats



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He then spent some time attempting to upload my document and after faffing around said he managed to get me in but didn't know what to do next. Neither do I. I haven't got MS Front Page or would have used it instead, and now I've found the way in would really like to now be able to uploade my documents. The next step will be editing the website which should be fun. Bear in mind none of this is on Virginmedia help. Not a dicky bird.

I'm guessing many of you will have done this operation successfully already, so I can now log in but no clue how to upload my documents.

[BenMcr]

Originally Posted by David H

Bear in mind none of this is on Virginmedia help. Not a dicky bird.

Why are there files and folders in my Webspace that I haven't uploaded?

When you connect to your Webspace via FTP, you may see some files and folders there that you don't recognise. These are system-generated items that you won't need to worry about.

If you see a folder labelled htdocs, double-click it and make sure that your local files are uploaded inside this folder

About the HTML files on your Webspace

The first page to upload to your Webspace should be your index (or home) page. This should have a filename of index.html – exactly as you see it here, in lower-case letters and with no spaces.

If your Webspace has an htdocs folder, your index.html file should be uploaded there. Any other files and folders you create should also reside within the htdocs folder.

How do I set which Webspace page loads first?

The first page that loads when you go to your Webspace address is the index page, often referred to as the home page.

When you create your HTML pages make sure to save your index page with the filename index.html. When you transfer this file to your Webspace via FTP, we'll know that this is the page you want to use as your index.

[David H]

Interesting. The operator told me in 2 1/2 years in the job no one had ever called in unable to log in to the ftp site. That covered, he then used his remote access and tried to upload my document himself from the htdocs. He opened and closed and fiddled for 10 minutes before giving up and saying it wasn't officially part of the service and he didn't know how anyway.

So as it has evaded the 'man who can' when we both followed the basic instruction there (and well done for finding it, I probably missed it as till tonight wasn't able to do it anyway) do you know what happens when you click the index.html?

It reopens your webpage. He went round in circles doing this a few times, and I just followed. It is the same as the IP address which sends you back to yourself.

As I can't yet clear this hurdle unfortunately I can't do step 2 or 3, is there an escape route from the vicious circle of index.html?

OK, found the diagram now, it says drag and drop your documents directly after opening as Explorer page into the index icon. I tried and it said error 550, although my document is now there. I can see why using a program instead is recommended. I'll plough on though. I've got the two articles up I needed now, and although the empty webpage is in red with the Virgin logo etc on other browsers it's just a few lines in monochrome on IE, and no new files can be seen on it yet but seemed to accept them second time round.

They are definitely there on my docs index but nothing on the site.

www.climatefraud.webspace.virginmedia.com

You can go and look now, the little explorer page now has my two items on it nicely but nothing has shown on the website. First steps, I only need to get it right once and I'll be fine.