06-01-2012, 11:48
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#46
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cf.mega poster
Join Date: Jan 2011
Location: Northwest
Posts: 2,213
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Re: VM Email problem
Quote:
Originally Posted by Rexz
Considering VM are now using Google for their email, I'm surprised just how many problems they have. If I could set up a program to test the uptime of their email, I think it would fall well below 90%.
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Rubbish .. The email platform is solid, sadly there's been some issues around the authentication side of things, which obviously are tightly controlled for security.
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06-01-2012, 12:04
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#47
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cf.addict
Join Date: Mar 2005
Posts: 408
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Re: VM Email problem
Webmail down it looks like? I cannot sign in from two different Internet routes.
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06-01-2012, 12:06
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#48
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Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,611
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Re: VM Email problem
l am still getting nowhere and the message is now We're sorry, "we're having a few technical problems. We're working to fix them so please try again later" well seeing l started at 6.00 this morning and now its midday thats a pretty long wait.
__________________
I am not certain of the hereafter. Frankly, I'm not all that certain of the here. 
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06-01-2012, 12:14
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#49
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cf.addict
Join Date: Mar 2005
Posts: 408
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Re: VM Email problem
The webmail service is pretty bad I have to say. A lot of outages with it.
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06-01-2012, 12:23
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#50
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cf.member
Join Date: May 2010
Posts: 34
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Re: VM Email problem
I checked the service status earlier and got this message
Quote:
Service Disruption
difficulties accessing webmail services
Reported on: Fri 06 Jan 2012, 07:52 AM
Estimated fix time: Fri 06 Jan 2012, 11:50 AM
Fault reference: F001849815
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I've just tried to check it again, but it now doesn't recognise my account number, phone number or post code!  So don't know what the latest information is.
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06-01-2012, 12:37
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#51
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cf.mega poster
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: VM Email problem
Quote:
Originally Posted by Jennyc
I checked the service status earlier and got this message
I've just tried to check it again, but it now doesn't recognise my account number, phone number or post code! So don't know what the latest information is. |
The guys are still working on the fault, est fix 4pm It is affecting My VM as well.
Last edited by Digital Fanatic; 06-01-2012 at 12:44.
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06-01-2012, 13:02
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#52
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cf.member
Join Date: May 2010
Posts: 34
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Re: VM Email problem
Quote:
Originally Posted by Digital Fanatic
The guys are still working on the fault, est fix 4pm It is affecting My VM as well.
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Ah, thanks for the update, DF
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06-01-2012, 13:04
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#53
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cf.member
Join Date: Nov 2003
Location: Swindon
Services: XXL Broadband, XL TV, Tivo, V+, XL phone, several mobiles!
Posts: 64
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Re: VM Email problem
Service Status now shows:
Service Disruption
difficulties accessing webmail services
Reported on: Fri 06 Jan 2012, 07:52 AM
Estimated fix time: Fri 06 Jan 2012, 04:50 PM
Fault reference: F001849815
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06-01-2012, 15:14
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#54
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cf.addict
Join Date: Mar 2005
Posts: 408
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Re: VM Email problem
Up now for me. I can get webmail. Reload the whole log on page page and log back in.
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07-01-2012, 09:14
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#55
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cf.mega poster
Join Date: Jan 2011
Location: Northwest
Posts: 2,213
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Re: VM Email problem
Was back about 14:00 yesterday ..
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