ntl Email vs virginmedia
We have NTL service in our area. I have, and use, half a dozen emal addresses that end in @ntlworld.com. Have done for years. Generally have very few problems. I use Outlook (07) to access accounts or sometimes direct with Mail accessed through MyVirginMedia.
So - mother wants an email address so that various groups eg NTL, BT, Homewatch etc etc can send her bill notifications, messages etc.
Mother - who is 93 - does not have a computer but I have "spare" space for a couple more email accounts under my master account so I though I would set one up for her. I can then read the mails and print them off.
When I set up the email address & account it came as a @virginmedia.com account rather than @ntlworld. Summat has obviously changed.
Fine, I can access her new email account through an initial logon with her addy and password at MyVirginMedia. However, I want to do it through Outlook.
No success so far. Remember, I have set up all my other Outlook accounts with no problem.
The FIRST ISSUE - for incoming mail and NTL I set up with pop.ntlworld.com and outgoing with SMTP.ntlworld.com
DOES THAT STILL APPLY because my service provider is NTL - or should I be using something like pop.virginmedia.com and SMTP.virginmedia.com
Sorry to display my ignorance but I am struggling BECAUSE neither seem to work. Tell me the CORRECT entry lines and then I will struggle & play a bit longer before I perhaps need to shout help again.