Problems accessing "My Virgin Media"
06-01-2012, 10:01
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#31
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cf.addict
Join Date: Mar 2010
Services: Virgin Media L TV
Virgin Media M Broadband
Virgin Media L Telephone
Sky Sports collection
Posts: 403
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Re: Problems accessing "My Virgin Media"
Quote:
Originally Posted by flatley
Trying to access my email via the net in the London area using IE7. I log on, then it immediately logs me out.
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Same problem here as well.
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06-01-2012, 10:14
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#32
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Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,611
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Re: Problems accessing "My Virgin Media"
Quote:
Originally Posted by flatley
Trying to access my email via the net in the London area using IE7. I log on, then it immediately logs me out.
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Yes l am having the same problem in Plymouth this morning.
__________________
I am not certain of the hereafter. Frankly, I'm not all that certain of the here. 
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06-01-2012, 10:18
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#33
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,870
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Re: Problems accessing "My Virgin Media"
Email clients are working so try that instead.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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06-01-2012, 12:54
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#34
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cf.member
Join Date: Jan 2004
Posts: 26
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Re: Problems accessing "My Virgin Media"
So now I'm getting a message saying Javascript is not enabled on my browser. Is this new?
I've never had to enable this before (and can't because sysadmins here at work don't allow us poor saps to dabble in such areas).
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06-01-2012, 13:07
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#35
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cf.member
Join Date: May 2010
Posts: 34
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Re: Problems accessing "My Virgin Media"
Quote:
Originally Posted by flatley
So now I'm getting a message saying Javascript is not enabled on my browser. Is this new?
I've never had to enable this before (and can't because sysadmins here at work don't allow us poor saps to dabble in such areas).
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I had that message last week and I didn't think there was a problem with my Javascript. But it turns out there was, I'd updated the latest version and thought all was well. When I phoned VM they told me I had to remove the old Javascript before updating the latest version otherwise the update wouldn't work. Try that if you can as mine is working fine now.
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06-01-2012, 13:09
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#36
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cf.member
Join Date: Nov 2003
Location: Swindon
Services: XXL Broadband, XL TV, Tivo, V+, XL phone, several mobiles!
Posts: 64
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Re: Problems accessing "My Virgin Media"
Service Status shows:
Service Disruption
difficulties accessing webmail services
Reported on: Fri 06 Jan 2012, 07:52 AM
Estimated fix time: Fri 06 Jan 2012, 04:50 PM
Fault reference: F001849815
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06-01-2012, 13:11
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#37
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cf.member
Join Date: Jan 2004
Posts: 26
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Re: Problems accessing "My Virgin Media"
Quote:
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I had that message last week and I didn't think there was a problem with my Javascript. But it turns out there was, I'd updated the latest version and thought all was well. When I phoned VM they told me I had to remove the old Javascript before updating the latest version otherwise the update wouldn't work. Try that if you can as mine is working fine now.
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Sadly, I can't do that; as I'm at work, I can't can't touch such things as Javascrit. The PC I'm working on is considered "locked down" and many actions that I could do successfully at home I can't do here.
Strangely, I was able to log on to my email from here with no issues yesterday. Today... well, issues! 
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06-01-2012, 13:25
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#38
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Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,611
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Re: Problems accessing "My Virgin Media"
Quote:
Originally Posted by nefu
Service Status shows:
Service Disruption
difficulties accessing webmail services
Reported on: Fri 06 Jan 2012, 07:52 AM
Estimated fix time: Fri 06 Jan 2012, 04:50 PM
Fault reference: F001849815
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And this is the one l had earlier so it seems they have not solved the problem one iota. 
Service Disruption
difficulties accessing webmail services
Reported on: Fri 06 Jan 2012, 07:52 AM
Estimated fix time: Fri 06 Jan 2012, 11:50 AM
Fault reference: F001849815
__________________
I am not certain of the hereafter. Frankly, I'm not all that certain of the here.
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06-01-2012, 13:29
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#39
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Shinigami & Wing
Join Date: Mar 2009
Location: Worthing
Age: 55
Services: VM BB, TV and phone
Posts: 2,978
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Re: Problems accessing "My Virgin Media"
Can't login to pay my bill at the moment. They're having "technical difficulties" somebody forgot to put a shilling in the meter?
unavailable.JPG
__________________
The difference between combat and sport is that in combat you bury the guy who comes in second. - Unidentified navy SEAL.
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