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email stopped syncing to phone
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Old 26-05-2011, 21:42   #1
mark1234
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email stopped syncing to phone

Overnight last night there was some change on Google Apps that Virgin use that has stopped my phone syncing email. My address is an ntlworld.com one, but it appears to affect other domains as well.

Google have posted a known error about this issue and steps to correct it. But it needs the Google Apps administrator, ie Virgin, to do the fix.

I realise it's probably a forlorn hope, but any chance any of the VM staff here can get this raised and fixed internally?

The known error is on this link under "Google Sync service turned off with migration to new infrastructure":
http://www.google.com/support/a/bin/...nown_issues.cs

Thanks.

---------- Post added at 21:42 ---------- Previous post was at 20:45 ----------

What do you know, but less than an hour after posting this question my phone went ping and the days email arrived all in one go. Not sure if Google or Virgin fixed it, but whatever, it seems to be fine now.
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Old 26-05-2011, 22:30   #2
Nopanic
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Re: email stopped syncing to phone

Google fixed it, we didn't do anything.
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Old 27-05-2011, 11:00   #3
mark1234
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mark1234 is just really nicemark1234 is just really nicemark1234 is just really nicemark1234 is just really nicemark1234 is just really nicemark1234 is just really nice
Re: email stopped syncing to phone

Thank you google!
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Old 27-05-2011, 18:33   #4
Nopanic
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Re: email stopped syncing to phone

lol, it was their fault to begin with ..
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