vm email compatability on Sky?

[The Yank]

My daughter recently moved to a block of flats that only have access to Sky.

The installers told her she could still use her ntlworld email account - is that correct?

When she set it up she told me she could receive but not send emails.

Does that sound correct?

[Pog66]

I believe you can only send from a virgin media line using a mail client.

She would still be able to send & receive using purely the webmail interface however I would think that the NTLworld.com email account would eventually be deleted. I'm sure one of the VM staff on the forum might be able to clarify the policy on deleting email accounts.

[The Yank]

Originally Posted by Pog66

I believe you can only send from a virgin media line using a mail client.

She would still be able to send & receive using purely the webmail interface however I would think that the NTLworld.com email account would eventually be deleted. I'm sure one of the VM staff on the forum might be able to clarify the policy on deleting email accounts.

sure she said she could receive but not send.

[Peter_]

She will need to use webmail.

[The Yank]

Originally Posted by Masque

She will need to use webmail.

so she wouldn't be able to use an application like Outlook?

[Peter_]

Originally Posted by The Yank

so she wouldn't be able to use an application like Outlook?

She can receive with Outlook and she may be able to configure the outgoing to use the SKY SMTP server

Outgoing mail server (SMTP): smtp.sky.com

[The Yank]

Originally Posted by Masque

She can receive with Outlook and she may be able to configure the outgoing to use the SKY SMTP server

Outgoing mail server (SMTP): smtp.sky.com

thanks for that

[Nopanic]

90 days in theory before she gets disconnected.

[Toto]

Originally Posted by Nopanic

90 days in theory before she gets disconnected.

Yes, get her to get a new throw away account like Gmail or Hotmail. She could loose that address suddenly.