Re: Going Mental
thanks for your reply. i am the landlord and the was contacted by my tennant saying he was unable to login using his email (.....@blueyonder.co.uk) and password which he had previously been able to do. When i sign into my virgin media account, username (.......@hotmail.com) and then check the details under MY PROFILE the "username and password" and "contact details" relate to myself while the "security details" and "virgin media mail address" are those of my tennant. i want to be able to login into my virgin media account to see bills etc without being able to see my tennants e-mails. he wants to login in using his username (.....@ blueyonder.co.uk) and password as he was able to do previously. The only way my Tennant can currently access his email is to logon on using my username and password.
Appologies if this is a bit rambling, its probably relatively easy to solve (i hope).Is there a contact phone number at virginmedia for this kind of problem as i could find nothing on the website.