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VM (ntlworld) e-mail - POP access
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Old 23-03-2011, 12:40   #1
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VM (ntlworld) e-mail - POP access

POP3 access to my ntlworld.com e-mail now seems to have failed - I get a pop up asking for username and password (which are unchanged), when I re-enter them, it still fails as rejected.
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Old 23-03-2011, 18:20   #2
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Re: VM (ntlworld) e-mail - POP access

If the problem is still happening you will ned to call in as it may be related to the updated systems.
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Old 23-03-2011, 18:25   #3
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Re: VM (ntlworld) e-mail - POP access

Its still happening.

Bizarrely, I can still access it via webmail.

---------- Post added at 18:23 ---------- Previous post was at 18:21 ----------

Aha, I just had a thought ... just need to test it

---------- Post added at 18:25 ---------- Previous post was at 18:23 ----------

Bingo - I needed to update outlook to pass the whole e-mail address - mine has always been configured to just use the name, now it needs the @ntlworld.com as well. Im betting this issue will hit other people.
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Old 23-03-2011, 18:27   #4
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Re: VM (ntlworld) e-mail - POP access

Quote:
Originally Posted by Paul M View Post
Its still happening.

Bizarrely, I can still access it via webmail.

---------- Post added at 18:23 ---------- Previous post was at 18:21 ----------

Aha, I just had a thought ... just need to test it

---------- Post added at 18:25 ---------- Previous post was at 18:23 ----------

Bingo - I needed to update outlook to pass the whole e-mail address - mine has always been configured to just use the name, now it needs the @ntlworld.com as well. Im betting this issue will hit other people.
That should have been the case since last year surprised it worked up until now.
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Old 23-03-2011, 18:31   #5
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Re: VM (ntlworld) e-mail - POP access

Quote:
Originally Posted by Masque View Post
That should have been the case since last year surprised it worked up until now.
It worked up until Monday. I dont think I tried it yesterday.
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Old 23-03-2011, 19:55   #6
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Re: VM (ntlworld) e-mail - POP access

Very odd, pop authentication hasn't changed.
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Old 23-03-2011, 20:10   #7
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Re: VM (ntlworld) e-mail - POP access

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Originally Posted by Nopanic View Post
Very odd, pop authentication hasn't changed.
He still had just the username and not the full email address in his settings and it still worked until now, it should not have but it did.
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Old 23-03-2011, 20:18   #8
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Re: VM (ntlworld) e-mail - POP access

I used to do likewise untill the page update.
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Old 24-03-2011, 07:48   #9
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Re: VM (ntlworld) e-mail - POP access

Quote:
Originally Posted by Paul M View Post
Bingo - I needed to update outlook to pass the whole e-mail address - mine has always been configured to just use the name, now it needs the @ntlworld.com as well. Im betting this issue will hit other people.
TnX Paul, you might have well just solved another thread in that case (Incredimail)
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Old 30-03-2011, 08:56   #10
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Re: VM (ntlworld) e-mail - POP access

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Originally Posted by raging bull View Post
I used to do likewise untill the page update.
And here !
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