Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Internet Security Warning


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service > Webspace, E-Mail & Browsing Issues

Internet Security Warning
Reply
 
Thread Tools
Old 17-03-2011, 07:46   #1
HRDTRiumph
cf.member
 
Join Date: Nov 2009
Posts: 17
HRDTRiumph is an unknown quantity at this point
Internet Security Warning

After several months of problem free use with my old fashioned "outlook express windows XP system" since my last major problem with pop3 access, I have a new issue.

This morning when opening outlook exprees a pop up window announced the following:

"The server you are connected to is using a security certificate that could not be verified. The certificate's CN does not match the passed value. Do you want to continue using this server"

By pressing the yes button I continues to access my messages as normal.

Would appreciate an explanation from the experts out there.....sorry if this has duplicated a previos thread.

Cheers
HRDTRiumph is offline   Reply With Quote
Advertisement
Old 17-03-2011, 08:15   #2
arcimedes
cf.addict
 
arcimedes's Avatar
 
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL , Sky Sports TiVo & V+HD 30Mb Broadband XL phone
Posts: 332
arcimedes has a spectacular aura about themarcimedes has a spectacular aura about themarcimedes has a spectacular aura about themarcimedes has a spectacular aura about them
Re: Internet Security Warning

Same here and I am using Outlook 2007 and Windows 7. Looks like VM have forgotten to renew the certificate or something. I had it it on pop.ntlworld.com. I dont use VM for sending mail so doesnt bother me too much.


On VM's help pages it says you have to change from pop3 to pop. I have just done that and it works properly again.

Last edited by arcimedes; 17-03-2011 at 08:20.
arcimedes is offline   Reply With Quote
Old 17-03-2011, 08:42   #3
Nopanic
cf.mega poster
 
Join Date: Jan 2011
Location: Northwest
Posts: 2,213
Nopanic has disabled reputation
Re: Internet Security Warning

Normally a issue with server name and/or SSL setting. What do you have for the incoming and outgoing servers, their port numbers, and SSL option?
Nopanic is offline   Reply With Quote
Old 17-03-2011, 08:57   #4
Crypto
cf.member
 
Crypto's Avatar
 
Join Date: Jun 2003
Location: W.Sussex
Services: Landline XL TV, V+ 10MB Broadband
Posts: 81
Crypto is an unknown quantity at this point
Re: Internet Security Warning

same for me with Ubuntu 10.04 and Firefox. I haven't accepted it yet.

Incoming server : pop3.ntlworld.com Port:995 security: SSL/TLS Authentication: Normal password

Outgoing Server: smtp.ntlworld.com Port:465 User name: not specified Authentication: none Security:SSL/TLS

Last edited by Crypto; 17-03-2011 at 09:07. Reason: added server settings
Crypto is offline   Reply With Quote
Old 17-03-2011, 09:01   #5
Ken Jude
cf.addict
 
Join Date: Apr 2010
Posts: 113
Ken Jude is an unknown quantity at this point
Re: Internet Security Warning

We're all getting the message this morning, it's got nothing to do with any settings we have locally. I've got it with Outlook 2007, my Dad got it with MS Live Mail. I think the message was referring to the pop server.

I think Virgin Media either haven't renewed the certificate, or haven't installed the new certificate, or it hasn't installed properly.
Ken Jude is offline   Reply With Quote
Old 17-03-2011, 09:09   #6
Blackened
erm..
 
Blackened's Avatar
 
Join Date: Mar 2009
Posts: 641
Blackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpack
Re: Internet Security Warning

Quote:
Originally Posted by Ken Jude View Post
We're all getting the message this morning, it's got nothing to do with any settings we have locally
Aye. Same here.

Blackened is offline   Reply With Quote
Old 17-03-2011, 09:37   #7
Peter_
Catjack
 
Peter_'s Avatar
 
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Nokia N8
Posts: 19,870
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: Internet Security Warning

Quote:
Originally Posted by HRDTRiumph View Post
After several months of problem free use with my old fashioned "outlook express windows XP system" since my last major problem with pop3 access, I have a new issue.

This morning when opening outlook exprees a pop up window announced the following:

"The server you are connected to is using a security certificate that could not be verified. The certificate's CN does not match the passed value. Do you want to continue using this server"

By pressing the yes button I continues to access my messages as normal.

Would appreciate an explanation from the experts out there.....sorry if this has duplicated a previos thread.

Cheers
It is an Outage F001546882

NTLWorld email > Unable to send or receive email through mail client - gets error message

Est fix time is approx 1730 today.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
Peter_ is online now   Reply With Quote
Old 17-03-2011, 09:42   #8
dave.m
cf.member
 
Join Date: Jul 2004
Posts: 75
dave.m is an unknown quantity at this point
Re: Internet Security Warning

change pop3.ntlworld.com to pop.ntlworld.com
dave.m is online now   Reply With Quote
Old 17-03-2011, 10:14   #9
Kymmy
Cable Forum Team
 
Kymmy's Avatar
 
Join Date: Dec 2007
Age: 43
Posts: 16,280
Kymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny stars
Kymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny starsKymmy has a pair of shiny stars
Re: Internet Security Warning

Or as pointed out in another recent thread on this forum (inthe last 2 weeks) just simply check the time/date on the laptop It can cure 90% of certicate errors though maybe not in this case it is something to remember
Kymmy is offline   Reply With Quote
Old 17-03-2011, 11:30   #10
Blackened
erm..
 
Blackened's Avatar
 
Join Date: Mar 2009
Posts: 641
Blackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpack
Re: Internet Security Warning

Quote:
Originally Posted by Masque View Post
It is an Outage F001546882

NTLWorld email >Unable to send or receive email through mail client - gets error message

Est fix time is approx 1730 today.
FWIW - I don't have a problem sending or receiving NTL mail - just this certificate box popping up every few mins.
Blackened is offline   Reply With Quote
Old 17-03-2011, 11:32   #11
Peter_
Catjack
 
Peter_'s Avatar
 
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Nokia N8
Posts: 19,870
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: Internet Security Warning

Quote:
Originally Posted by Blackened View Post
FWIW - I don't have a problem sending or receiving NTL mail - just this certificate box popping up every few mins.
It is the same issue though.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
Peter_ is online now   Reply With Quote
Old 17-03-2011, 12:07   #12
carmad
cf.member
 
carmad's Avatar
 
Join Date: Jan 2004
Location: Wirral
Services: Virgin Media Tivo 500/VIP50
Posts: 63
carmad will become famous soon enoughcarmad will become famous soon enoughcarmad will become famous soon enough
Re: Internet Security Warning

As already posted change your settings from pop3 to pop and the problem goes away
__________________
Carmad
carmad is offline   Reply With Quote
Old 17-03-2011, 12:14   #13
Blackened
erm..
 
Blackened's Avatar
 
Join Date: Mar 2009
Posts: 641
Blackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpackBlackened has a very nice sixpack
Re: Internet Security Warning

Done that now, cheers!
Blackened is offline   Reply With Quote
Old 17-03-2011, 18:10   #14
Nopanic
cf.mega poster
 
Join Date: Jan 2011
Location: Northwest
Posts: 2,213
Nopanic has disabled reputation
Re: Internet Security Warning

Quote:
Originally Posted by Ken Jude View Post
We're all getting the message this morning, it's got nothing to do with any settings we have locally. I've got it with Outlook 2007, my Dad got it with MS Live Mail. I think the message was referring to the pop server.

I think Virgin Media either haven't renewed the certificate, or haven't installed the new certificate, or it hasn't installed properly.
Quote:
Originally Posted by carmad View Post
As already posted change your settings from pop3 to pop and the problem goes away
Quote:
Originally Posted by Blackened View Post
Done that now, cheers!
Nopanic is offline   Reply With Quote
Old 18-03-2011, 07:45   #15
HRDTRiumph
cf.member
 
Join Date: Nov 2009
Posts: 17
HRDTRiumph is an unknown quantity at this point
Re: Internet Security Warning

I did not make any changes but the issue disappeared this morning.

What a great forum this is!

Many thanks everyone.
HRDTRiumph is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT +1. The time now is 12:21.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Copyright © 2003 - 2012, Cable Forum.
(server1.cableforum.co.uk)

SEO by vBSEO 3.3.2