Unable to send emails from Non Virgin Media email account....

[Daniel H]

Hi Guys

Had Virgin installed last week and had no problems at first, but the past few day's I've been unable to send emails using Outlook.

I'm not using the Virgin Media email I setup, but 3 different email accounts for work and personal with there own POP3 and SMTP servers.

Never had a problem with the settings when with Sky, and on the first day I had Virgin installed, I also was sending emails fine.

But lately sent emails are getting stuck in the outbook and I'm getting this error:

Reported error (Ox80042109) : Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or ISP

Have tried serching on here and Google but not found any similar problems

[Ken W]

Originally Posted by Daniel H

Hi Guys

Had Virgin installed last week and had no problems at first, but the past few day's I've been unable to send emails using Outlook.

I'm not using the Virgin Media email I setup, but 3 different email accounts for work and personal with there own POP3 and SMTP servers.

Never had a problem with the settings when with Sky, and on the first day I had Virgin installed, I also was sending emails fine.

But lately sent emails are getting stuck in the outbook and I'm getting this error:

Reported error (Ox80042109) : Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or ISP

Have tried serching on here and Google but not found any similar problems

I googled the Microsoft site and found this which you may like to read.

http://support.microsoft.com/kb/813514

[qasdfdsaq]

What server are we talking about? What server settings are you using?

[Nopanic]

SMTP is normally IP based, so you use the ISP's SMTP for all out going mail.

You can't use another ISP's SMTP server unless you go into with a username ..

I would guess that's your issue, just through smtp.virginmedia.com in there .. following the setup advice from the site obviously ..