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No email for 2 days - please help
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Old 17-12-2010, 19:06   #1
holdensredhat
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No email for 2 days - please help

The last email that came into my Outlook 2007 was on Wednesday night. It has worked successfully to then. I have made no alterations to the set up but since Wednesday I get this message every time send/receive is pressed.

"Your email server rejected your log in with SPA. Verify your account properties."

I can access webmail but nothing happens through Outlook.

Please can someone shed some light on what to do.

Thank you

David
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Old 17-12-2010, 19:09   #2
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Re: No email for 2 days - please help

The is a possible conflict with a Microsoft update click this link as it is the same issue by the sound of it.

http://social.answers.microsoft.com/...1-a65f188a03fb
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Old 17-12-2010, 19:23   #3
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Re: No email for 2 days - please help

THANK YOU. That worked. :-)
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Old 17-12-2010, 19:23   #4
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Re: No email for 2 days - please help

Quote:
Originally Posted by holdensredhat View Post
THANK YOU. That worked. :-)
Nice one I thought as much.
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Old 23-12-2010, 10:38   #5
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Thumbs up Outlook 2007 & MS Update KB2412171

This might be useful for some. MS have acknowledged update KB2412171 causes problems with Outlook 2007 and they have removed it from the MS update site. If you have already installed it I would advise you read the link below and un-install it.

Source

On Tuesday, December 14, we released an update (KB2412171) for Microsoft Outlook 2007. We have discovered several issues with the update and want to inform you about problems you might encounter and what corrective steps we recommend. As of December 16, this Outlook 2007 update has been removed from Microsoft Update. This Outlook 2007 update was distributed via Microsoft Update. Many of you receive updates automatically and if you installed the update between Tuesday, December 14, and Thursday, December 16, it is likely that you are affected.
The three issues identified in the December 2010 update for Outlook 2007 are as follows:
  1. Outlook fails to connect if Secure Password Authentication (SPA) is configured for an account and the mail server does not support SPA. This is important for Google Gmail users because Gmail does not support SPA. Outlook customers using Gmail who have the SPA option turned on cannot connect to Gmail.
  2. Noticeable performance issues are experienced when switching between folders if you do not have a Microsoft Exchange Server account configured in Outlook. Switching folders might take several seconds depending on the performance of your computer. This issue only applies when you use an IMAP, POP3, or Outlook Live Connector account, such as Windows Live Hotmail, and do not have an Exchange Server account configured in the same Outlook profile. To determine if you are using an Exchange Server account, see the help article What is an Exchange account?
  3. AutoArchive cannot be configured for IMAP, POP3, or Outlook Live Connector accounts if there is no Exchange Server account configured in the same Outlook profile. If you previously configured AutoArchive, no additional items are archived.
If you are experiencing any of the listed issues with Outlook 2007, we recommend that you uninstall the December 2010 update.
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