Help Accessing Email Addresses Please

[goblin]

Hi,

I've been to myvirginmedia and logged in using my account details. The problem is I have 12 different accounts ie:

MainAccount00
-Acc01
-Acc02
-Acc03
-Acc04

I can access the MainAccount00 however, cannot seem to log into the other Acc01 etc accounts. They're nested under the MainAccount00.

I've even tried logging into them directly or entering their respective details into my google account hoping the emails would be passed on, however, that didn't happen. I am presently off-net (in Hospital) and trying to access my emails using the webmail functions, with no success.

Can anyone advise me where I might be going wrong and how to access the 'nested' email accounts?

Many thanks for your time.

[Peter_]

You will need to call support for help with that issue as with the migration some of your email addresses may have become what we called "Orphaned Email Adresses" so I would either call tomorrow as soon after 0800 as possible or the same time on Saturday.

[goblin]

Originally Posted by Masque

You will need to call support for help with that issue as with the migration some of your email addresses may have become what we called "Orphaned Email Adresses" so I would either call tomorrow as soon after 0800 as possible or the same time on Saturday.

Hello Masque, thanks for taking the time to reply. Do you happen to have either a 01, 02 or 03 phone number to 'Support' as I've only got a Patientline\Hospedia 'phone' terminal to make calls from.

Thank you once again.

[Peter_]

Originally Posted by goblin

Hello Masque, thanks for taking the time to reply. Do you happen to have either a 01, 02 or 03 phone number to 'Support' as I've only got a Patientline\Hospedia 'phone' terminal to make calls from.

Thank you once again.

I would try http://www.saynoto0870.com/ if you do not have a standard phone line as one listed should work.

[goblin]

Originally Posted by Masque

I would try http://www.saynoto0870.com/ if you do not have a standard phone line as one listed should work.

How ironic, I've made some heavy usage of that site for the duration that I've been stuck here. I never once thought of looking for virginmedia typical!

Thanks.