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Virgin urls not working for me..
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Old 16-10-2010, 10:52   #1
dynamix
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Virgin urls not working for me..
Having problems accessing some virgin urls...

When trying to access virgin player i click on sign in which is http://www.virginmedia.com/player/login comes up please wait however shortly after says internet explorer cannot display this page (have tried firefox aswell)

When trying my virgin media https://my.virginmedia.com same as above and again happens with firefox

When trying selfcare.virginmedia.com it redirects me to a page which says please wait however it then says internet explorer cannot display this page again tried with firefox

Any ideas? Any help appreciated.
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Old 16-10-2010, 10:59   #2
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Re: Virgin urls not working for me..
The selfcare redirect and also the player works fine, to me though all my.vm.com pages just time out
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Old 16-10-2010, 13:31   #3
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Re: Virgin urls not working for me..
the
https://my.virginmedia.com
doesn't work for me..but I can get to the other webpage
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Old 16-10-2010, 23:23   #4
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Re: Virgin urls not working for me..
Broadband feature interruptions

The following issues may be affecting some aspects of your Virgin Media Broadband service.
  • You will currently be experiencing problems accessing the My Virgin Media area on our website. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
    • Date Issue raised: October 16 2010, 12:15
    • Estimated repair time: October 16 2010, 20:11
Could it be this? I can only log in with one of my accounts at the moment.
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Old 17-10-2010, 18:51   #5
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Re: Virgin urls not working for me..
Must have been that nopcode seems to be working now thanks
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Old 18-10-2010, 10:26   #6
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Re: Virgin urls not working for me..
Quote:
Originally Posted by nopcode View Post
Broadband feature interruptions

The following issues may be affecting some aspects of your Virgin Media Broadband service.
  • You will currently be experiencing problems accessing the My Virgin Media area on our website. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
    • Date Issue raised: October 16 2010, 12:15
    • Estimated repair time: October 16 2010, 20:11
Could it be this? I can only log in with one of my accounts at the moment.
This explains why I couldn't get to the status pages to check if there was a problem...
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