Having problems adding e-mail address in Windows Mail :(

[littlewren]

Hi,

I am having problems adding another e-mail address to my account on Windows Mail (I am using Windows 7).

I added a new one through Virgin Media's website and it showed in my list of e-mail addresses, but I wasn't able to choose ntlworld.com as the last bit of the address, it had to be virginmedia.com (even though my other addresses end with ntlworld.com).

I then went back to Windows Mail and added it to my account, taking care to enter the exact details that showed in the Properties of my other addresses. (It showed in the list of e-mail addressesin the Accounts section).

When I then tried to check my e-mail, after sending an e-mail to the new address, it just showed an error box.

I have tried every which way that I know to try and solve it, i.e. leaving the settings as they were, changing them to the new settings to match the other addresses, changing the virginmedia.com to ntlworld.com and nothing works.

Could someone possibly tell me what I am doing wrong?

Many thanks in advance,

Carrie