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Solution to current email issues with Virgin Media
This solution worked for me and others
If you turn off SSL on your inbound email it will work.
Go to the VM help and support pages HERE and do everything it says for the manual settings for your email client, EXCEPT where it says to set SSL encryption.
EDIT: You'll need to change this setting back when they resolve the issue.
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Virgin Media: TV XL, BB XL, Phone XL
Posts: 389
Re: Solution to current email issues with Virgin Media
erm seams virginmedias account has been disabled??
Google Apps - This account has been disabledHelp|Sign outThis account has been disabled We are unable to process your request at this time, please try again later.
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Re: Solution to current email issues with Virgin Media
Quote:
Originally Posted by Martyn
erm seams virginmedias account has been disabled??
Google Apps - This account has been disabledHelp|Sign outThis account has been disabled We are unable to process your request at this time, please try again later.
As per my other post call support as it probably just needs the password resetting.
__________________ "Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
Services: Sky TV(in bed room)
Virgin Media: TV XL, BB XL, Phone XL
Posts: 389
Re: Solution to current email issues with Virgin Media
that didnt help at all... staff knew nothing about it i even had to tell them to raise an IT support ticket....
VM still using offshore call centres? i thought that was illegal? something to do with dataprotection??
i can't remember but im sure i read it on here ageeeees ago...
thanks anyway hopefully the guy wrote the correct information in the support ticket. so will be fixed next week sometime, really bad since it was working... then stopped =-/
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