Email has stopped working.
28-07-2010, 12:58
|
#106
|
|
cf.member
Join Date: Apr 2007
Location: Bury
Services: The Lot, VIP account
Posts: 80
|
Re: Email has stopped working.
I'm experiencing all the same problems...
POP this, SMTP that, server up, server down...
WTF does it all mean ???
Look, everything was working perfectly fine...now it isn't...simple.
What's gone wrong ?
Why the changes ?
How on earth do I get it all working again?
Does anybody have any idiot proof (as I'm a complete tool when it comes to computer stuff) step by step details on any changes that can be made to get it all working again ??
To me...POP is something that comes in a bottle or can...
A server is something or someone that serves me something...
SMTP ?? No idea on that one..pass.
HELP ??
---------- Post added at 12:58 ---------- Previous post was at 12:47 ----------
Found this link, I'm going to try the step by step instructions for setting up Windows Mail ...I'll post the results...fingers crossed...I'm delving into the unknown now....
http://help.virginmedia.com/system/s...ICLE_ID=105623
|
|
|
|
28-07-2010, 13:00
|
#107
|
|
cf.member
Join Date: Dec 2005
Posts: 12
|
Re: Email has stopped working.
Quote:
Originally Posted by Grewer9
I'm experiencing all the same problems...
POP this, SMTP that, server up, server down...
WTF does it all mean ???
Look, everything was working perfectly fine...now it isn't...simple.
What's gone wrong ?
Why the changes ?
How on earth do I get it all working again?
Does anybody have any idiot proof (as I'm a complete tool when it comes to computer stuff) step by step details on any changes that can be made to get it all working again ??
To me...POP is something that comes in a bottle or can...
A server is something or someone that serves me something...
SMTP ?? No idea on that one..pass.
HELP ??
|
If it's any consolation, I do understand the jargon and it's infuriating me at the mo. In a nutshell VM's email service is currently a crock... It should NOT be running as badly as this. Until the platform changed there were occasional problems, but nothing on the scale of what I've seen over the last few weeks. It seems to me that it's been an extremely poorly implemented migration. I wouldn't blame Gmail's platform as their own email accounts do not have the same problems. It's bad enough being told to use webmail on every VM help page (I use webmail as an emergency means of accessing my mail-I prefer to use Outlook Express to stay open in the background, checking periodically for new messages-can't do that with webmail!). Now when I try to use webmail, that's down too-is it that so many people are now having problems with their POP clients that they are heeding VM's advice and using webmail, overloading the system and crashing it?????
Come on VM, get it sorted!
OK, rant over-time for lunch!
|
|
|
|
|
28-07-2010, 13:05
|
#108
|
|
Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,870
|
Re: Email has stopped working.
The email outage is now affecting all platforms including @ntlworld.com, @blueyonder.co.uk and @virginmedia.com.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
|
|
|
|
28-07-2010, 13:06
|
#109
|
|
cf.geek
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 29
Services: 50mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 656
|
Re: Email has stopped working.
great, so its not just ex-ntlworld people now, seriously this is a bloody joke, it's been going on for ages!! I really can't believe how long it's been dragging on for, and no sign of a resolution yet :S
__________________
Current Fave Tune: Thomas Newman - Revolutionary Road (End Title)
Last edited by Simcut; 28-07-2010 at 13:11.
|
|
|
|
|
28-07-2010, 13:27
|
#110
|
|
[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 33
Services: Virginmedia - BB:XL30 TV:XL V+ Phone:M
Posts: 3,414
|
Re: Email has stopped working.
Quote:
Originally Posted by Masque
The email outage is now affecting all platforms including @ntlworld.com, @blueyonder.co.uk and @virginmedia.com.
|
Why is the email trouble shown as a problem with the TV service on the status page? 
http://i.imgur.com/J6juJ.jpg
__________________
Help save the world from loosers
Superhub, with a completely wireless network - speedtest result
Last edited by v0id; 28-07-2010 at 13:30.
|
|
|
|
|
28-07-2010, 13:28
|
#111
|
|
cf.addict
Join Date: Nov 2005
Location: Andover, Hants
Services: VM BBL10Mb now upgraded 20Mb,
FreeView,
FreeSatFromSKY
Posts: 398
|
Re: Email has stopped working.
It wasn't so bad when you could revert to Webmail. So now that has also stopped working today it is total chaos.
This issue has been going on for months, it is quite obvious that the migration team are inept and have drawn up an extremely poor migration plan that has no adequate fallback processes.
Virgin Media, get your act together or create even more disatisfied customers!!!!
|
|
|
|
|
28-07-2010, 14:02
|
#112
|
|
Old dog, New tricks
Join Date: Dec 2006
Location: Lincoln UK
Age: 63
Services: 50Mb, TV & Phone
Posts: 3,511
|
Re: Email has stopped working.
I'm redirecting my ntlworld accounts to a standard gmail account. At least that's working reliably at the moment...
__________________
-= David =-
Under socialism ideology always trumps rationality.
|
|
|
|
|
28-07-2010, 14:57
|
#113
|
|
Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 59
Services: VM XL TV,VM 10MB,VM Phone and V+HD box.No VM Mobile
Posts: 32,437
|
Re: Email has stopped working.
OE is not accepting my password.
However I can access my account through webmail..
Mind a very long time ago I started redirecting all my email to my Gmail account.I'm still getting all my ntlworld.com mail in my gmail inbox.
__________________
.Bold=Mod
|
|
|
|
|
28-07-2010, 15:04
|
#114
|
|
cf.member
Join Date: Jul 2010
Posts: 6
|
Re: Email has stopped working.
Yep, webmail appears to be working now... touch wood.
|
|
|
|
|
28-07-2010, 15:10
|
#115
|
|
cf.geek
Join Date: Nov 2005
Location: Portsmouth
Age: 44
Services: XL BB, XL TV, V+
Posts: 742
|
Re: Email has stopped working.
just received a load of emails from various accounts but these were the 1st since 8 this morning.
__________________
Quote:
|
In 1994 Los Angeles police arrested a man for dressing as the Grim Reaper - complete with scythe - and standing outside the windows of old people's homes, staring in.
|
SimianCage
|
|
|
|
|
28-07-2010, 15:12
|
#116
|
|
Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,870
|
Re: Email has stopped working.
The fault should now be resolved.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
|
|
|
|
|
28-07-2010, 15:25
|
#117
|
|
cf.geek
Join Date: Jun 2003
Posts: 650
|
Re: Email has stopped working.
Quote:
Originally Posted by Masque
The fault should now be resolved.
|
Thank you for letting us know. 
|
|
|
|
|
28-07-2010, 15:55
|
#118
|
|
CF Resident Dog
Join Date: Mar 2005
Location: Cambridgeshire
Age: 44
Posts: 6,069
|
Re: Email has stopped working.
Yes seems to be delivering emails now and it's now time to stop using ntlworld and move everything over to my other account.
|
|
|
|
|
28-07-2010, 16:14
|
#119
|
|
Permanently Banned
Join Date: Aug 2005
Age: 51
Posts: 81
|
Re: Email has stopped working.
Have been experiencing password/inactivity problems on and off for the last 7 or so days.  Have migrated most of my mail needs to other addresses, but its still bloody annoying. 
|
|
|
|
|
28-07-2010, 16:54
|
#120
|
|
cf.member
Join Date: Jun 2003
Location: East London
Posts: 65
|
Re: Email has stopped working.
Quote:
Originally Posted by jimpy0
.... Have migrated most of my mail needs to other addresses, but its still bloody annoying. |
Ditto  ... Mail IS now working, sort-of, though all too often
after entering name (@ntlworld.com) and password the screen
crashes with a "cannot find server" error, though when you login
a SECOND time all seems well. THEN, ('least on dial-up), it takes
(too long) to get to the actual Inbox/Folders screen.
Please DON'T say again you have "improved" Webmail, NTL, as you
have, (imo), messed up what was once a decent,reliable Email service.
Oh, did I say Dial-Up ? ? ?... Well, since my Email is now seriously
SLOW, ( and my set-top box remote has recently broken),
this would NOT be a good time for a virginmedia "nuisance call" trying to
get me to sign-up for their broadband service ... yet again !!
Last edited by Mick The Gwailo; 28-07-2010 at 16:57.
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 12:09.
|
Join CF
You are here: 
