Email has stopped working.
27-07-2010, 12:33
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#61
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The Evil Kitten Lover
Join Date: Apr 2004
Location: Biggleswade
Age: 27
Services: VM 20 meg
VM XL TV
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Posts: 306
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Re: Email has stopped working.
Quote:
Originally Posted by Masque
The is a fault as I have just bought something online and have received no notifications as yet.
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Eek. At least it's not just me, I turned on Live Mail to check my email at lunchtime and it said IMAP wasn't working, but it blamed a "non network" issue, d'oh!.
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27-07-2010, 13:34
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#62
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All true..Except the lies
Join Date: Mar 2004
Location: www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 43
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Posts: 10,448
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Re: Email has stopped working.
Quote:
Originally Posted by SnoopZ
I can't access my NTLworld email with OUTLOOK today either.
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Same here I keep getting the password pop up.
---------- Post added at 13:34 ---------- Previous post was at 13:28 ----------
If I check them online old emails that I have seen via outlook are still there.
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27-07-2010, 13:36
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#63
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CF Resident Dog
Join Date: Mar 2005
Location: Cambridgeshire
Age: 43
Posts: 5,853
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Re: Email has stopped working.
I have never logged in online as those email accounts are not important to me but i have them in Outlook, i think it is successful checking sometimes but not always.
It's been like this nearly 2 days now so i guess they don't know how to fix it lol
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27-07-2010, 15:01
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#64
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cf.member
Join Date: Jul 2010
Posts: 2
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Re: Email has stopped working.
Still getting errors receiving ntlworld.com emails most of the time (works intermittently). Error reported by Outlook Details windows is "-ERR Invalid Backend".
Looking at Virgin Media's service status page, they report a "serious problem" with email at the moment, but as this seems to have been going on for some days, it doesn't look like they are going to be anywhere near fixing soon. 
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27-07-2010, 15:25
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#65
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cf.mega poster
Join Date: Mar 2007
Posts: 4,603
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Re: Email has stopped working.
Quote:
Originally Posted by looselipsuk
Seems we have a few threads running regarding this problem.
Once again it appears to be a Virgin Media front end problem as all my Gmail and Googlemail accounts are working fine. None of the migrated Virgin Media ones are working though.
Shame we have to go through a front end to access our mail instead of direct to Gmail.
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Though you can access your migrated account directly by going to http://mail.ntlworld.com without having to enter your details twice 
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27-07-2010, 15:48
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#66
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argh
Join Date: Feb 2005
Location: Kettering Northamptonshire.
Age: 33
Services: 20megs
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phone...
Posts: 4,000
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Re: Email has stopped working.
was that on your staff or home mail Masque if staff i'll just lol it. My home email isn't working either on ntl but then i hardly use it only for billing spam
Last edited by DocDutch; 27-07-2010 at 17:12.
Reason: putting users name in...thought my post was right below...stupid phone
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27-07-2010, 16:21
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#67
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cf.mega poster
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband XL
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 2,411
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Re: Email has stopped working.
I keep getting asked to re-enter my passwords on Outlook. I take it that there is still an issue despite the support pages saying everything is fixed?
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27-07-2010, 17:16
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#68
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cf.geek
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 29
Services: 50mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 652
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Re: Email has stopped working.
Bloody VM, USELESS! I need my email to work ffs sorry for my raging but, I seriously can't believe how long this problem has been going on for, utterly ridiculous!
Last edited by Simcut; 27-07-2010 at 17:22.
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27-07-2010, 17:24
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#69
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cf.geek
Join Date: Jan 2004
Location: Dorset
Services: VIP50 w/TiVo x2!!
Posts: 573
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Re: Email has stopped working.
Quote:
Originally Posted by AndyCambs
I keep getting asked to re-enter my passwords on Outlook. I take it that there is still an issue despite the support pages saying everything is fixed?
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You can get into the support pages???
I've been having issues all morning, went out for the afternoon - status said it would be fixed by 12:30. Now am getting errors on every single one of my ntlworld.com accounts. Earlier it was hit and miss, now I'm contstantly getting asked for my password.
Status page times out.
On the plus side I was able to sign in online and see that everything has already downloaded onto my computer so I haven't lost anything.
But seriously frustrating.
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27-07-2010, 17:31
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#70
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cf.mega poster
Join Date: Mar 2007
Posts: 4,603
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Re: Email has stopped working.
The whole My Virgin Media site is down now, but I can still access my e-mail fine via POP on WLM, IMAP on BlackBerry and on the http://mail.ntlworld.com page.
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27-07-2010, 17:35
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#71
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cf.member
Join Date: Jul 2004
Posts: 73
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Re: Email has stopped working.
I'm also getting this and it's really annoying with 5 accounts worth of popups.
* I actually though it was down to a new router firmware until I read this thread.
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27-07-2010, 17:48
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#72
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cf.geek
Join Date: Jun 2003
Posts: 639
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Re: Email has stopped working.
Mine's been a "hit and miss" situation today. Sometimes it works and sometimes it doesn't!
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27-07-2010, 17:55
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#73
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Strolling
Join Date: Nov 2003
Location: Kirkby in Ashfield
Age: 60
Services: XL broadband 30Mb Virgin free TV + Telephone
HTC Desire S
Posts: 248
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Re: Email has stopped working.
Quote:
Originally Posted by Ben B
Though you can access your migrated account directly by going to http://mail.ntlworld.com without having to enter your details twice |
Should have been more specific as meant via POP mail not web mail.
__________________
Brian 
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27-07-2010, 18:27
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#74
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twitter.com/alferret
Join Date: Jun 2003
Location: Snowed in.....
Age: 45
Services: Freesat HD x2 - V+ box,10mb BB & a phone.
Posts: 3,922
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Re: Email has stopped working.
I wonder why its not showing on the staus issues page?
Really annoying, decided to close outlook & wait for the fix.
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27-07-2010, 18:37
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#75
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cf.geek
Join Date: Jun 2003
Posts: 639
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Re: Email has stopped working.
Quote:
Originally Posted by hansi
Mine's been a "hit and miss" situation today. Sometimes it works and sometimes it doesn't!
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Bl**dy well gone again
Unable to send or receive messages for the pop.ntlworld.com account. An incorrect e-mail user name was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR Invalid Backend.
Server: 'pop.ntlworld.com'
Windows Live Mail Error ID: 0x800CCC91
Protocol: POP3
Port: 110
Secure(SSL): No
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