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ntlworld webspace down?
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Old 11-06-2010, 17:01   #1
FlimsyFeet
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ntlworld webspace down?

Just wondered if there was a problem with the ntlworld.com webspace? I can't see anything about it in the service status, yet I've tried several sites (beginning http://homepage.ntlworld.com) and non are available?
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Old 11-06-2010, 17:23   #2
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Re: ntlworld webspace down?

Mine is down as well!
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Old 11-06-2010, 17:42   #3
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Re: ntlworld webspace down?

Mine isn't working either.
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Old 11-06-2010, 20:01   #4
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Re: ntlworld webspace down?

Have just spent 20mins with INDIA with this problem that they say does not
exist and i have to change all my website AD . To what i asked and why
we dont support FTP anymore and your webspace has all been moved to
WEBSPACE VIRGIN.MEDIA.com .
Tried to explain Was working untill 1500 of today was told thats impossible
as its been moved since May WHAT UTTER TRIPE.
I Have insisted he raise a fault ticket but said he would note on my account
and not a ticket as there was no fault.

1 my Homepage : TIMES OUT Server Not Responding

2 filzilla response

response: 220-
Response: 220 upload.ntlworld.com FTP server ready
Command: USER ========== (REMOVED)
Response: 331 Password required for ---------- (Removed)
Command: PASS **********
Error: Connection timed out
Error: Could not connect to server

Anyone Assist in getting through to Propper People

Last edited by gulf4uk; 11-06-2010 at 20:07.
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Old 11-06-2010, 21:20   #5
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Re: ntlworld webspace down?

I create email stationery and sometimes use my web space for streaming the sound.
Just tried one of my stats and no sound playing.
First time ever gone off.

I wonder if this is anything to do with them increasing our web space and will come back online once done?

---------- Post added at 21:20 ---------- Previous post was at 20:27 ----------

Just thought I would check out web space help from my main account settings page.
This is what I found in first paragraph for My Web Pages.

Quote:
In order to create your website you must first add at least one webspace-compatible virginmedia.com email address that can be used to name your site.
Have a horrible feeling that our old web space has been deleted as it is now 200MB in size and they nicely forgot to tell anybody about it.
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Old 11-06-2010, 21:37   #6
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Re: ntlworld webspace down?

I Hope not but i fear you may be right . still no access here at 2130 and this
isnt Funny . cAN Anyone iN ntl\virgin Support please assist to get this at least
sorted as to what is going on -

---------- Post added at 21:37 ---------- Previous post was at 21:33 ----------

At 2135 tried logging into custumer Zone --- failed

message says "WE ARE EXPIERENCING DIFFICULTYS PLEASE TRY LATER"
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Old 11-06-2010, 21:49   #7
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Re: ntlworld webspace down?

In defence I think any of the Virgin Media email addresses count as they should be compatible. I stopped before adding another email address but maybe should have continued to see what the ending part would have been. Might try again and see if it comes up with ntlworld.com or virginmedia.com when I add a new one.

---------- Post added at 21:49 ---------- Previous post was at 21:46 ----------

Panic over as now showing as a fault on the Service Status page.

Quote:
Broadband feature interruptions
The following issues may be affecting some aspects of your Virgin Media Broadband service.
You will currently be experiencing a loss of access to your personal webspace service (your pages are safe, don't worry). Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
Date Issue raised: June 10 2010, 00:45
Estimated repair time: June 11 2010, 21:49
Fault reference: F001284781
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Old 11-06-2010, 21:52   #8
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Re: ntlworld webspace down?

Mines DOA 21:52
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Old 12-06-2010, 09:56   #9
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Re: ntlworld webspace down?

all seems ok this morning i say ok but the EMAIL does not work oh well
win some loose most .
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