@ntlworld.com e-mail migration

[kered10]

Hi

More or less duplicating a post on DSpy, but this seems a more active thread.

I have several email addresses active through my VM account, all with @ntlworld.com addresses. I use Windows Mail, and have easy access to inbox, sent items, new messages, within the one Windows Mail window. If I start to use my VM email accounts through the recommended Webmail interface, will I still be easily able to see folders for several addresses?

Also, does the migration process upload my existing folders to the webmail server so that I can access my old emails from the webmail interface?

Thanks

Derek

[KenK]

Originally Posted by Masque

No you will get a mail advising of the need to change settings which you will receive as you have received the other mails about it.

That's not what it says in the one email I've had about it. It says I'll get a welcome email AFTER the migration. I quoted it earlier.

Originally Posted by Masque

All I did was log into webmail once a week and when it changed to the google style login I knew that it was time to change.

Since I don't use webmail, I won't know when it has changed.

[Stutz]

I've got a NTL address and I have not received any notification about the migration as of yet.

[Peter_]

Originally Posted by kered10

Hi

More or less duplicating a post on DSpy, but this seems a more active thread.

I have several email addresses active through my VM account, all with @ntlworld.com addresses. I use Windows Mail, and have easy access to inbox, sent items, new messages, within the one Windows Mail window. If I start to use my VM email accounts through the recommended Webmail interface, will I still be easily able to see folders for several addresses?

Also, does the migration process upload my existing folders to the webmail server so that I can access my old emails from the webmail interface?

Thanks

Derek

You can keep your existing POP3 client Windows Mail as it will continue to work as before.

---------- Post added at 01:03 ---------- Previous post was at 01:02 ----------

Originally Posted by Stutz

I've got a NTL address and I have not received any notification about the migration as of yet.

It is ongoing until the end of June.

[Stutz]

Originally Posted by Masque

before.

It is ongoing until the end of June.

Thanks Masque.

[heero_yuy]

Seems odd to change from the standard ports 25 (smtp) and 110 (pop). I usually have to change / disguise executable extensions on attachments as most of my clients have aggressive spam filters that reject these anyway.

[moiraf100]

I have a question about changing the Outgoing server settings in Thunderbird.
Currently I have an unticked box in the Security and Authentication bit and a blank space where it asks for user name.
I have a number of email accounts, so presumably it will be the address of my main account, or will I still be able to leave this blank?

[BEDO]

Well so far I'm not impressed. I forwarded a couple of emails yesterday which was received on the Virgin Mail Google platform, but this morning they have disappeared. Also it's a pain having to sign in twice every time you want to see your email, I suppose that is the downside of web based mail. Another thing that is niggling, no icon on the desktop to click on to take you to your mailbox. Think I will stay with Windows Live Mail.
To be fair, it maybe me not using the facility correctly.
Ron.

[Peter_]

Originally Posted by BEDO

Well so far I'm not impressed. I forwarded a couple of emails yesterday which was received on the Virgin Mail Google platform, but this morning they have disappeared. Also it's a pain having to sign in twice every time you want to see your email, I suppose that is the downside of web based mail. Another thing that is niggling, no icon on the desktop to click on to take you to your mailbox. Think I will stay with Windows Live Mail.
To be fair, it maybe me not using the facility correctly.
Ron.

The double login is only during the migration after that it goes back to normal.

[BEDO]

"The double login is only during the migration after that it goes back to normal. "

Thanks for that Masque.
Ron.

---------- Post added at 14:17 ---------- Previous post was at 13:42 ----------

I forwarded a message to VM Mail it arrived OK but after I opened it the next time I went to the inbox it had disappeared, I have looked in settings but cannot find any reference to keeping read and unread messages in the inbox.
Does this mean you cannot keep messages?

[KenK]

Originally Posted by Masque

You can keep your existing POP3 client Windows Mail as it will continue to work as before.

Really? I'm using pop.ntlworld.com, and SSL is off on incoming or outgoing connections. This

Originally Posted by Masque

Here are the NTL settings for your email client once you are migrated just click HERE.

says it should be pop3.ntlworld.com, with SSL enabled for both.

I will manage to make the changes needed, once I suss out when they have to be made, but it's not exactly 'continue to work' in my opinion.

---------- Post added at 21:29 ---------- Previous post was at 21:26 ----------

Originally Posted by heero_yuy

Seems odd to change from the standard ports 25 (smtp) and 110 (pop). I usually have to change / disguise executable extensions on attachments as most of my clients have aggressive spam filters that reject these anyway.

They're the non-SSL ports. I haven't checked, but I'm guessing the new ones are the standard SSL ports, and just ticking the box in the email client will change to them automagically.

[Peter_]

Originally Posted by KenK

Really? I'm using pop.ntlworld.com, and SSL is off on incoming or outgoing connections. Thissays it should be pop3.ntlworld.com, with SSL enabled for both.

I will manage to make the changes needed, once I suss out when they have to be made, but it's not exactly 'continue to work' in my opinion.

---------- Post added at 21:29 ---------- Previous post was at 21:26 ----------

They're the non-SSL ports. I haven't checked, but I'm guessing the new ones are the standard SSL ports, and just ticking the box in the email client will change to them automagically.

The NTL side was much simpler as they missed of the 3 and only had POP and the SMTP could be STMP and it would still work, but as they are going to a new platform it all has to conform to that platforms settings.

[Toto]

Originally Posted by heero_yuy

Seems odd to change from the standard ports 25 (smtp) and 110 (pop). I usually have to change / disguise executable extensions on attachments as most of my clients have aggressive spam filters that reject these anyway.

The reason for this is that those non standard ports offer SSL connections.

Most anti spam groups are now recommending that outbound port 25 connections are blocked on dynamic assigned IP addresses to reduce the volume of spam traffic.

I am not saying that VM are planning to do this, but given their 4M customer base, it makes sense to eventually close off that port, reducing outbound spam traffic across their network.

I'm not fully convinced that blocking port 25 is the best option, but given the restrictions that Google places on outbound email volumes over its non standard SMTP port connections, it could well be a good thing.

The MAAWG advice is here (PDF warning) and the most pertinent advice reproduced below.

1. Provide Email Submission services on port 587, as described in RFC 2476.
2. Require authentication for Email Submission, as described in RFC 2554.
3. Abstain from interfering with connectivity to port 587.
4. Configure email client software to use port 587 and authentication for Email Submission.
5. Block access to port 25 from all hosts on your network, other than those that you explicitly authorize to
perform SMTP relay functions. Such hosts will certainly include your own Email Submission servers and may
also include the legitimate Email Submission servers of your responsible customers.
6. Block incoming traffic to your network from port 25. This prevents potential abuse from spammers using
asymmetric routing and spoofing IP addresses on your network.
These practices have been adopted by providers of all sizes, including many of the most popular service providers in
the world and many MAAWG members, without any appreciable reduction in customer base.

[moiraf100]

Well I've just received my welcome email and this is one sentence.

" Virgin Media Mail is an upgrade to your existing ntlworld.com email account and if you're reading this, then you've logged in already. Brilliant!"

I haven't made any changes yet - do I need to?
I really don't want to screw up receiving the emails I get from ebay and PayPal.

BTW I use TB

[Ken Jude]

Originally Posted by moiraf100

Well I've just received my welcome email and this is one sentence.

" Virgin Media Mail is an upgrade to your existing ntlworld.com email account and if you're reading this, then you've logged in already. Brilliant!"

I haven't made any changes yet - do I need to?

The email is poorly written in my opinion. It implies you're logged in, then tells you you need to make changes in your mail client to carry on receiving mail, and yet I've just received another mail since despite not having made any changes in my Outlook settings. Bizarre.

OK, I had (prior to this email) the following way of working:

- my iPhone set to connect using POP and not delete anything off the server.

- Outlook set to connect using POP and remove mail from the server.

That way I always get everything to my PC which is my master for everything, and the iPhone only gets new stuff while I'm away from the PC.

That's how I like it and that's how I want to continue to operate. But a test email I sent and received on my iPhone has not been delivered to my Outlook client subsequently so it's not working that way at the moment.

So what do I have to change to make it work exactly the way I was working before? Can it be done?

Cheers

Ken