Help Logging in with @NTLWorld.com

[Keyz333]

Hi, This could be a really easy answer, but I have an email with @NTLWorld.com at the end, and I go onto the Virgin website and goto the webmail part, and Cannot log in with it. I need to be able to log in as its from a PayPal account I have used, and I need an email in the inbox.

[BenMcr]

When was the last time you used the e-mail address?

[Keyz333]

I'm not actually sure, a While ago, but it is still open and everything, I just can't login on the webmail on Vigin

[BenMcr]

Contact Technical Support. Even if it may show in the accounts list it may not be active.

Before they moved the systems over if you didn't log at least once in 90 days it got disabled (but not deleted)

Not sure what the rules are now

[Keyz333]

Alright then, Thanks for the Quick Reply

[v0id]

You can only login from a computer connected to virginmedia

Originally Posted by v0id

You can only login from a computer connected to virginmedia

I thought the whole point of webmail is being able to log in from any computer that can connect to the web?

Originally Posted by Keyz333

Alright then, Thanks for the Quick Reply

Try this login page, you can access your email via webmail from any computer in virtually any location.

http://webmail.ntlworld.com/

[Noggo]

Try setting up outlook express or visit:
http://www.virginmedia.com/customers...rtal&app=email

---------- Post added at 15:59 ---------- Previous post was at 15:55 ----------

Talking about email, when are the @virginmedia.com email addresses coming out? On the webby it says in the coming months, but I think I remember reading that a while back.

[Chris]

Originally Posted by v0id

You can only login from a computer connected to virginmedia

That only applies to webspace. Webmail should work from anywhere.

---------- Post added at 16:07 ---------- Previous post was at 16:06 ----------

Moved to 'webspace, email and browsing issues'.

Originally Posted by Noggo

Try setting up outlook express or visit:
http://www.virginmedia.com/customers...rtal&app=email

---------- Post added at 15:59 ---------- Previous post was at 15:55 ----------

Talking about email, when are the @virginmedia.com email addresses coming out? On the webby it says in the coming months, but I think I remember reading that a while back.

Just check out the cobwebs on that link

[nigelmclelland]

Originally Posted by Noggo

Try setting up outlook express or visit:
http://www.virginmedia.com/customers...rtal&app=email

---------- Post added at 15:59 ---------- Previous post was at 15:55 ----------

Talking about email, when are the @virginmedia.com email addresses coming out? On the webby it says in the coming months, but I think I remember reading that a while back.

I read that too and have asked CS several times, I think everything TV, BB, Phone and email addresses need to be standardised across the entite VM network. But all this takes time.

[BenMcr]

@virginmedia.com adddress for existing customers will be avaliable once the @Ntlworld.com migration is complete - which based on the timescales of the other migrations will probably be done by the summer