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Old 27-03-2008, 19:30   #1
lavrentis
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Email

Why when i go to do a new email it forces me to have a dot in the middle, this is highly frustrating as that way I wont remember what it is.

Any ways to get rid of this dot please??

Thanks,
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Old 27-03-2008, 19:31   #2
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Re: Email

Quote:
Originally Posted by lavrentis View Post
Why when i go to do a new email it forces me to have a dot in the middle, this is highly frustrating as that way I wont remember what it is.

Any ways to get rid of this dot please??

Thanks,
Short answer.... no - sorry
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Old 27-03-2008, 19:39   #3
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Re: Email

you can call tsc or cs and they should be able to if its available
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Old 27-03-2008, 23:30   #4
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Re: Email

Can you be a bit clearer as to exactly what you mean by a dot and where it is in your email?
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Old 28-03-2008, 07:59   #5
lavrentis
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Re: Email

ok, i go to the "add a new email" page and then..

[boxtoenterusername].[boxtoenterusername]@virgin.net

as you can see, there is a dot already there which you can't get rid of

Thanks,
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Old 28-03-2008, 08:34   #6
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Re: Email

It looks like Virgin net insist on using this format, my field is Virginmedia and I would recommend ringing up virgin net to verify that this is their way of adding mailboxes or usernames.

Sorry I can not be any more specific.
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Old 28-03-2008, 12:25   #7
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Re: Email

you probably need to call them and ask as they will need to change it in the system, thats how i did it with mine when i worked there
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