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E-Mail addresses after closing of account
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Old 20-03-2008, 18:11   #1
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E-Mail addresses after closing of account

I am currently with VM and have two ntlworld email addresses that I have used for ages. I am about to move out and a housemate will combine my broadband connection to their TV and phone package. Anyway, my account will basically be closed.

What I really need to know is whether my email addresses will continue to work? I'd like to assume they would, but I'm not so sure.
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Old 20-03-2008, 18:25   #2
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Re: E-Mail addresses after closing of account

No they won't. Virgin only provide e-mail services to a customer.

Close your account, lose your e-mail addresses
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Old 21-03-2008, 11:40   #3
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Re: E-Mail addresses after closing of account

Okay thanks for that. I'd better start moving everything to a new email address then!
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Old 21-03-2008, 11:48   #4
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Re: E-Mail addresses after closing of account

I use to have NTL about 5 years ago and I still have access to the pop accounts,,,
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Old 21-03-2008, 15:10   #5
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Re: E-Mail addresses after closing of account

Not for much longer you won't. They are currently identifying all dormant accounts and will be closing them
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Old 22-03-2008, 15:17   #6
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Re: E-Mail addresses after closing of account

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Not for much longer you won't. They are currently identifying all dormant accounts and will be closing them
They have already started this mine was removed 2 days ago.
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Old 22-03-2008, 17:52   #7
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Re: E-Mail addresses after closing of account

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Originally Posted by Seirrah View Post
I am currently with VM and have two ntlworld email addresses that I have used for ages. I am about to move out and a housemate will combine my broadband connection to their TV and phone package. Anyway, my account will basically be closed.

What I really need to know is whether my email addresses will continue to work? I'd like to assume they would, but I'm not so sure.
If you intend to have Virginmedia at your new property then ask them to do a Move and Transfer to the new property enabling you to keep your Email address.
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Old 26-03-2008, 21:16   #8
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Re: E-Mail addresses after closing of account

I have old email accounts from old ntl account when i moved and i have still been using them they are pretty important to me due to business side of things.

Shutting them down without notice would cause quite a havoc. Any offical info on this? As i remember talking to an NTL support guy and they said they dont give support to email because it was given free with the account and would last forever.
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Old 26-03-2008, 22:04   #9
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Re: E-Mail addresses after closing of account

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Originally Posted by rogeruk View Post
I have old email accounts from old ntl account when i moved and i have still been using them they are pretty important to me due to business side of things.

Shutting them down without notice would cause quite a havoc. Any offical info on this? As i remember talking to an NTL support guy and they said they dont give support to email because it was given free with the account and would last forever.
Depends, do you still have internet serivces with virgin media? If so then you can get them transferred to your new account and i would do that asap.

If you dont then the email adress can be removed at any time so i would suggest that you set up an email account such as gmail or hotmail and start informing people now of the change of email adress so that if it does get removed at least people know how to contact you
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Old 27-03-2008, 00:16   #10
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Re: E-Mail addresses after closing of account

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Originally Posted by Seirrah View Post
Okay thanks for that. I'd better start moving everything to a new email address then!
Get a googlemail account and export it all there.Wherever you go that one will go with you.
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