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Old 11-04-2005, 18:11   #1
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Web site space
Dear all,

For the last 2 days I have been unable to access my website which is hosted on NTL webspace.

The message "Forbidden" appears, and I can not log in to it using FTP either?

I have not made any changes at all, it just simply stopped working?

My site is: http://homepage.ntlworld.com/online.gaming/

Can anyone please advise?

Many thanks!

Chris.
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Old 11-04-2005, 18:12   #2
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Re: Web site space
Have you contacted ntl about it ?
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Old 11-04-2005, 18:14   #3
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Re: Web site space
I assume it was working fine before now? Was there anything on there that was against the T&C by any chance? They may have forcibly removed it...

You may have been better posting in this section - http://www.cableforum.co.uk/board/forumdisplay.php?f=31

Although, dont do it now as you'll get your wrists slapped for double posting... I'm sure someone will move it shortly.
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Old 11-04-2005, 18:29   #4
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Re: Web site space
Hi, quick replies

I haven't contacted NTL yet, I'm still willing to give it time to 'sort itself out' ?

I hosted my own game on the site which I doubt there would be any issues with T&C?
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Old 11-04-2005, 19:43   #5
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Re: Web site space
How big was the game file? Thanks.
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Old 11-04-2005, 19:51   #6
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Re: Web site space
Hi Mick,

The game file was just over 1MB, not large at all.

Does it appear that my webspace has been disabled for some reason? =O !
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Old 11-04-2005, 20:11   #7
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Re: Web site space
Could of been, looks like a permissions issue to me - but your best bet is to contact ntl and ask them what the score is.
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Old 15-04-2005, 18:55   #8
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Re: Web site space
Hi,

Problem is now resolved, just want to say thanks for the quick responces

A long time ago I changed my account username to "crseast" but the ftp details and web address remained as "online.gaming" so I had been using that for a few months, where as recently something must have updated and set it to what it should have been.

Shame I didn't think of trying to connect with any other details..

Technical support / customer services get my vote anyway - they even upgraded my speed to 1mb

Cheers all!
Last edited by Crs; 15-04-2005 at 18:59.
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