To setup your email (in the client of your choice) use the following details:
email address & password
type: POP3
incoming mail server: pop.ntlworld.com
outgoing mail server: smtp.ntlworld.com
With regard to the freeserve account, if it is trying to dial up, go to Outlook Express and then tools-> accounts and click the properties of the freeserve account. Then connection, and set to always connect using "local area connection" apply and close and job done