07-03-2005, 11:46
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#1
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Inactive
Join Date: Dec 2004
Posts: 26
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Ntl FTP Unaccessible?
Hello all
Yes yes very excited about the speed upgrade...
Anyways....
I want to uoload a file for temp storage onto my NTL webspace. Only problem is, i can connect to it? It keeps saying they cut the connection. (Remote Host Cut the Connection or something)
I am connecting to upload.ntlworld.com, and of course my username/password.
I heard that NTL maybe enforcing you to use that Terrapin software, is this true?? I am using CuteFTP Pro. I also tried via IE and DOS FTP...same error.
Thanks
Hong
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07-03-2005, 11:50
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#2
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Busy Admin
Join Date: Oct 2003
Location: Nottingham
Age: 45
Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps)
Posts: 14,486
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Re: Ntl FTP Unaccessible?
Quote:
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Originally Posted by bassmonkey
I heard that NTL maybe enforcing you to use that Terrapin software, is this true?? I am using CuteFTP Pro. I also tried via IE and DOS FTP...same error.
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Whoever told you that has fed you some BS. I have just tested my FTP and uploaded and downloaded a file ok (using ws-ftp). What exactly is the error message you get, and at what point ?
__________________
 Click here for a real, interactive, tv guide.
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07-03-2005, 11:54
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#3
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EX-ntl: staff
Join Date: Feb 2004
Location: Teeside, then Sutton, and now live in Mansfield
Age: 30
Services: Samsung 2110 digi TV and TVDrive, Ambit 250 20Mb cablemodem, 1Xphoneline, Virgin mobile contract p
Posts: 1,018
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Re: Ntl FTP Unaccessible?
Ive just used IE and it seems ok....
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07-03-2005, 11:58
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#4
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
The exact error from Cute is 'Control Connection Closed' just after it says 'Waiting for Welcome Message', but before it should authenticate the username and password.
IE says 'The FTP Session was terminated' as soon as I hit enter after ftp://upload.ntlworld.com
Hmm, strange.
What do you guys suggest?
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07-03-2005, 12:01
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#5
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.
Join Date: Jun 2003
Posts: 6,239
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Re: Ntl FTP Unaccessible?
*Moved to Webspace Discussion forum*
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07-03-2005, 12:21
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#6
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
oops sorry dude
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07-03-2005, 13:18
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#7
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Rah!
Join Date: Feb 2004
Location: Bournemouth
Age: 25
Services: BT Somethingorother
Posts: 470
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Re: Ntl FTP Unaccessible?
when I used to use my ntl webspace, I often found that I periodically had problems with it - I couldn't modify files at certain points, which seemed to be random!
perhaps this is the same problem?
also, this may be a silly question, but have you allowed the FTP program via your firewall?
P
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07-03-2005, 13:35
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#8
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
Plonking: It just doesnt seem to allow me to access it at all. Strange indeed. I had this problem on and off for agesm now it seems permenant.
I really wouldnt like to ring NTL Tech Support...
And yes! My FTP is allowed in the firewall config.
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07-03-2005, 15:36
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#9
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 24
Services: Virgin Media Broadband Size M
Posts: 6,849
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Re: Ntl FTP Unaccessible?
Quote:
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Originally Posted by bassmonkey
IE says 'The FTP Session was terminated' as soon as I hit enter after ftp://upload.ntlworld.com
Hmm, strange.
What do you guys suggest? |
After you get that message, press ok. Then goto file-> login as , and enter your details. Do you then see the files on the webspace?
PM me the username for the webspace and i'll check it is all working properly tonight.
__________________
Chinese Proverb: Man who walks round with hand in pocket feels cocky all day.
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07-03-2005, 16:32
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#10
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
No, still didnt work when I did Login As.
I'll send you a PM
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07-03-2005, 16:45
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#11
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cf.mega poster
Join Date: Apr 2004
Location: Minas Tirith, Gondor
Age: 43
Posts: 2,575
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Re: Ntl FTP Unaccessible?
You are trying to get to the server from an NTL IP address? When I connect from work I get the connection terminated, but works fine from my home BBand. Just a thought!
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07-03-2005, 16:47
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#12
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
Aha! I'm at work at the mo...
I shall try when i get in. But shouldnt it be accessible from (potenially) anywhere in the world?
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07-03-2005, 17:40
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#13
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
Well this is interesting, if not a bit annoying.
Works fine from home.
So...
Is it that I am not 'allowed' to access it from anywhere other than my home? Are there any ways to get round this?
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07-03-2005, 17:59
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#14
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Busy Admin
Join Date: Oct 2003
Location: Nottingham
Age: 45
Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps)
Posts: 14,486
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Re: Ntl FTP Unaccessible?
You can only upload to the ntl ftp servers from a ntl network ip. There is no way round this.
__________________
Click here for a real, interactive, tv guide.
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07-03-2005, 18:07
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#15
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Inactive
Join Date: Dec 2004
Posts: 26
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Re: Ntl FTP Unaccessible?
Thanks Paul, at least I know now. Shame tho ay!
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