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bossjock · 18-05-2006, 19:57

Hi,

Can anybody give me a phone number, e-mail address anything other than cc number as i cannot get to speak to a team leader, or any organ grinders just the monkeys, I have had BB only for 4 years, each month the bill gets paid by dd for Ã‚Â£17.99, until this month that is, NTL sent me a bill for Ã‚Â£80, on querying it the said i had a land line and dial up internet calls had been made on it,
Problem 1, I don't have any line rental on my bill so are NTL giving away free phone lines now, i don't think so,
Problem 2, I use a bb modem with usb connections and no other connections to a phone line,
Problem 3, there is no telco point in the room where the pc is,
Problem 4, there is another account at this address in my 84yr father in laws name, he has telco and catv, when NTL came to do the install they were meant to do a fresh install, through the garden etc, they did not they pigged backed off of the catv(TV) connection, so am i not correct in thinking there is not enough space for the cable to come through the garden to be able to support 2 telephone, 2 tv and one BB.
Problem 5, when i dialed the number NTL said was allocated to me (because of billing purposes for bb ???) somebody else's answering machine kicked in.

Now as an old NTL employee, what i believe to be the case is the installers couldn't be bothered doing a full install on a saturday lunch time because footy was about to start, so they piggy back the modem off of the catv to do a faster install, placed a dummy line in the cabinet and f88ked off, along came another engineer a few yrs later realised the cabinet was full, barr this dummy line, they connected it to some new house and their using my line and NTL is charging me. Am i correct?

Can anybody tell me, can we trace the line back from a cabinet to see where it goes to becaue it certainly doesn't go to my house as there is not two telco points in my house.

I have called NTL on 5 occassions over the last two days with the promise of just a TL to call me, have i heard anything, NO of course not, I need a name a contact, an e-mail address, car reg no anything, can somebody help.

PLLLLLEASe, before i start going bald, Ange.

18-05-2006, 19:57	#1
bossjock cf.member Join Date: May 2006 Posts: 7	Cable modem only with dial up charges? Help plllease Hi, Can anybody give me a phone number, e-mail address anything other than cc number as i cannot get to speak to a team leader, or any organ grinders just the monkeys, I have had BB only for 4 years, each month the bill gets paid by dd for Ã‚Â£17.99, until this month that is, NTL sent me a bill for Ã‚Â£80, on querying it the said i had a land line and dial up internet calls had been made on it, Problem 1, I don't have any line rental on my bill so are NTL giving away free phone lines now, i don't think so, Problem 2, I use a bb modem with usb connections and no other connections to a phone line, Problem 3, there is no telco point in the room where the pc is, Problem 4, there is another account at this address in my 84yr father in laws name, he has telco and catv, when NTL came to do the install they were meant to do a fresh install, through the garden etc, they did not they pigged backed off of the catv(TV) connection, so am i not correct in thinking there is not enough space for the cable to come through the garden to be able to support 2 telephone, 2 tv and one BB. Problem 5, when i dialed the number NTL said was allocated to me (because of billing purposes for bb ???) somebody else's answering machine kicked in. Now as an old NTL employee, what i believe to be the case is the installers couldn't be bothered doing a full install on a saturday lunch time because footy was about to start, so they piggy back the modem off of the catv to do a faster install, placed a dummy line in the cabinet and f88ked off, along came another engineer a few yrs later realised the cabinet was full, barr this dummy line, they connected it to some new house and their using my line and NTL is charging me. Am i correct? Can anybody tell me, can we trace the line back from a cabinet to see where it goes to becaue it certainly doesn't go to my house as there is not two telco points in my house. I have called NTL on 5 occassions over the last two days with the promise of just a TL to call me, have i heard anything, NO of course not, I need a name a contact, an e-mail address, car reg no anything, can somebody help. PLLLLLEASe, before i start going bald, Ange. Last edited by bossjock; 18-05-2006 at 20:32.