Re: HSBC call centre oh dear!
Originally Posted by Russ D
HSBC's Indian callcentre is rubbish anyway. The day I called them to report an authorised transaction on my debit card only told be told by the idiot on the phone that "I am sorry Mr Russ but I am not sure of UK law so I am not able to report it as a fraudulent transaction" was the day I closed my account and moved to Nationwide and their UK callcentres.
Who whenever I call them tell me i need to go to a branch to do stuff, allthough thier online banking seems to be pretty good though.
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