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herrbohnen · 23-03-2006, 08:32

""The NTL chap that phoned me gave his full name, telephone number and extension number and told me to contact him direct with any future issues. He explained exactly what he was doing and said that it would all be effective within 30 minutes. The things that I could check were done well before the 30 minutes were up.""

He was probally being made redundant later that day !!

23-03-2006, 08:32	#27
herrbohnen cf.member Join Date: Jan 2006 Posts: 2	Re: ntl complaints procedures. ""The NTL chap that phoned me gave his full name, telephone number and extension number and told me to contact him direct with any future issues. He explained exactly what he was doing and said that it would all be effective within 30 minutes. The things that I could check were done well before the 30 minutes were up."" He was probally being made redundant later that day !!