Originally Posted by Doofy

I neither work for NTL and i certainly am not delusional, I always say that when NTL works it works well but when it goes wrong it's a sodding nightmare to sort out. I have had a few problems with NTL but they are few and far between compared to the excellent service i have received from NTL. There are genuinely helpful people at NTL who do go out of there way to resolve problems. But there are also people who really should try and do better i suppose there is good and bad wherever you go and whatever company you are dealing with, Just try and sort out NPOWER when it goes wrong and you will know the meaning of appaling CS i received an electric bill for £2000.00 for a quarter and they insisted it was correct and almost cut me off at one point. Compared to these NTL are a dream.