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Old 20-03-2006, 23:08   #22
xathras
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Re: ntl complaints procedures.

Quote:
Originally Posted by teeko
iv just found this website while iv been looking for yet *another* way to get back the money iv been owed for almost a yearby ntl...its not a lot of money they owe me but im a student so £50 is a lot - is there any way of getting round it? they take money nice and promptly but clearly have serious issues when it comes to returning what they owe
If they are not taking it seriously why don't you do one of the following:-

1) Direct Debit Imdemnity Claim - The DD guarantee is there to protect customers if payments taken are incorrect amount, dates, taken without consent etc.

2) Small Claims - court

3) One of the boards regulars will pass on your details and it will happen, trust me they sorted out my beef.

Wayne
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