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Originally Posted by pjw77uk1
Although I'm on a 2 Mb service via a STB I can only suggest that the next time an engineer calls and can't find anything wrong with your kit that you ask him/her if it could be a network problem - in other words it's their kit that's playing about.
If your gear is connected and working when the engineer turns then he/she won't see a fault, it's only when it's thrown its legs in the air does a fault show up on the network at the box in the street (apparently). In my case there was more than one fault covering some 10 or 11 cabinets between me and the local UBR, which is one reason it took so loong to sort out.
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Thanks for the advice, I will keep it in mind for tomorrow!
Update 4:
Same problems occuring with this "non faulty" 15db attenuator, called TS again today, "network engineer" meant to be coming tomorrow afternoon.
Will update on any progress