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Old 09-03-2006, 13:16   #12
pjw77uk1
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Join Date: Feb 2006
Location: Dover, Kent
Services: 2Mb Broadband via Samsung STB
Posts: 6
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Re: Keep losing connection - please help

Quote:
Originally Posted by Mystical
Update 3:
Thats twice I have been installed attenuator's... on my next call to TS what should I say, supply me a new modem?

Although I'm on a 2 Mb service via a STB I can only suggest that the next time an engineer calls and can't find anything wrong with your kit that you ask him/her if it could be a network problem - in other words it's their kit that's playing about.

If your gear is connected and working when the engineer turns then he/she won't see a fault, it's only when it's thrown its legs in the air does a fault show up on the network at the box in the street (apparently). In my case there was more than one fault covering some 10 or 11 cabinets between me and the local UBR, which is one reason it took so loong to sort out.
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