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Old 07-03-2006, 23:21   #6
cjgurluk
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Location: Loughton, Essex, UK, Europe
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Re: Keep losing connection - please help

Quote:
Originally Posted by shamone
hi, i am also recieving the same connection problems. I am using a 2mb connection, usb, not sure the type of modem but ive had it for 3years now. I only use ntl broadband. When i try connect it lasts for about 30 seconds the the usb light goes off and then the lights flash.
I have contacted ntl and they told me that it is my pc but i have gone through my pc with a fine comb and cant find anything. It keeps doing this, I cant seem to get my head arround it. its really streesin me as i need to access important emails but cant. could someone please help me
Hello, just thought i would let you know what happened with mine. After ntl engineers had been out to my house about 6 times and replaced everything the problem still wasnt fixed. After calling the tech support again and speaking to more nice people in India, they said they eliminated that there is any problem with our stuff in the house and that it was a network problem. They sent what they called network engineers who went to the green box in the street and replaced what they called a return path modulator and amplifier and now the problem is totally fixed. My connection was dropping every 10 minutes or so and now its perfect. Maybe the you could get similar results. Good luck with it anyway.
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