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Re: Big Brother's Marcus Bentley on ntl's IVR
"Day 26 in the NTL call centre, James has been waiting in a queue for 4 1/2 hours and is getting rather angry..."
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Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
"This is an important announcement. This is flight 121 to Los Angeles. If your travel plans today do not include Los Angeles, now would be a perfect time to disembark.”
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