I worked for a contactor but was trained by a ex service tech hence I knew more about the job than most
BUT
Training fixes only one part of bigger problem what about
Excesive workload
Lack of proper tools
Lack of test equiptment
Lack of cab keys
Low pay (On 2.5 basic more with BT and on lowest rung of grade cos trainee)
?
---------- Post added at 18:35 ---------- Previous post was at 18:32 ----------
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And all the time installers (who are left to there own devices) are smashing cabs open
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Agree with what you said except this
Its not the installers fault they but under pressure to get completion rates but only given half the keys (if they lucky)