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08-02-2006, 22:53

I wanted to know, I ordered NTL last March via their website, but it took them till the end of june to install the services. Am I under contract from when I placed my order or is it from the date of install?

I want to keep my broadband as I have never really had any problems with it and now that it's unlimited (2Mb) it's great for me! However I want to get rid of my telco & tv as I will be going for sky as I don't need a phone line with it, as I have my own equiptment!

Can I drop those two services now as I am not ending my contract as my account will still be open and active as a broadband customer, Or do I have to keep all three services until the 12 months is up. (when will that be?)

Worst case is end of june so about 4 months.

I have no special deal, I pay 10.50 for telco, 11.00 for tv and 24.99 for BB if that helps!

Thanks for any advice.

08-02-2006, 22:53	#1
UncleBooBoo Guest Posts: n/a	Can I remove my TV & Telco I wanted to know, I ordered NTL last March via their website, but it took them till the end of june to install the services. Am I under contract from when I placed my order or is it from the date of install? I want to keep my broadband as I have never really had any problems with it and now that it's unlimited (2Mb) it's great for me! However I want to get rid of my telco & tv as I will be going for sky as I don't need a phone line with it, as I have my own equiptment! Can I drop those two services now as I am not ending my contract as my account will still be open and active as a broadband customer, Or do I have to keep all three services until the 12 months is up. (when will that be?) Worst case is end of june so about 4 months. I have no special deal, I pay 10.50 for telco, 11.00 for tv and 24.99 for BB if that helps! Thanks for any advice.