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Originally Posted by Womble
The biggest load of b****x I've heard, since Tony "Spin" Blair came to power!!!!
NTL's idea of training is a CD!!. They need to get real, they had perfectly good trainers at a purpose built center and they shut it, at a huge loss!
And all the time installers (who are left to there own devices) are smashing cabs open, pulling jumpers out willy nilly (and leaving the doors open so oiks smash them up,) and leave the subs not working.
Really improving the customer experience!!
Hurrah for the Big 5
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I have just been taken on by those contractors you love so much
, To change the way they are trained. Well at least here in the North West.
Total new way of training which is over 4 weeks with tests at the end and ongoing evaluation. It will take time to take effect, But i hope it will help to reduced the lost hours to silly mistakes that happen now.
The first of those training course's started on Monday of this week, It includes Telco CATV and Broadband installation.
Now you can mock it all you want but i do hope it will help.